Sales Support Consultant

JR United Kingdom; London; Remote; GBP 33,000 - 40,000; Full time

Job summary

A leading company in the mortgage sector is looking for a sales support professional to enhance their broker services. You will conduct outbound calls, manage leads, and offer exceptional service while expanding the mortgage portfolio. Ideal candidates will have financial services experience and strong communication skills in a dynamic work environment.

Benefits

Company events

Company pension

Free parking

On-site parking

Sick pay

Work from home

Qualifications

• Previous financial services experience in a mortgage broking or sales environment.
• Strong understanding of mortgage products and lending policies.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct outbound calls to brokers and assist with enquiries.
• Manage leads and maintain contact with brokers.
• Convert opportunities into full enquiries.

Skills

Communication

Sales

Time Management

Organizational Skills

Customer Service

Job description

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About the Company: BuildLoan is the UK’s leading distributor of self and custom build, renovation, refurbishment and extension mortgage products in the intermediary market. We have been established for over 25 years and have helped over 30,000 people create their own home.

About the Role: We are seeking a sales support professional to support our broker desk team in providing outstanding service to mortgage intermediaries and improving conversion of enquiries to applications. The successful candidate will expand the Company’s mortgage portfolio by securing new leads, converting previous enquiries and offering exceptional service and solutions to mortgage brokers.

Responsibilities:

• Conduct outbound calls to newly registered brokers to identify opportunities, explain the BuildLoan proposition and assist in submitting enquiries.
• Manage a pipeline of leads and maintain regular contact with brokers to nurture relationships.
• Convert opportunities into full enquiries and refer to broker desk consultants to convert into a full application.
• Contact brokers at key stages of each application to keep the broker informed, assist in successfully moving the application to the next stage and looking for other opportunities.

Qualifications:

• Previous financial services experience in a mortgage broking, sales, or business development environment.
• Strong understanding of mortgage products, lending policies, and the mortgage application process.
• Excellent verbal and written communication skills, with the ability to build rapport with brokers over the phone.
• Demonstrated ability to meet and exceed sales targets, with a proactive and results-oriented approach.
• Strong time management and organisational skills with the ability to manage multiple leads and brokers simultaneously.
• A passion for providing exceptional service.

Pay range and compensation package: Basic salary £33,000 (OTE £40,000). Job Types: Full-time, Permanent. Pay: £33,000.00 per year.

Additional pay:

• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay
• Work from home

Schedule: Day shift, Monday to Friday.

Experience:

• Financial services: 1 year (preferred)
• Business development: 1 year (preferred)

Work Location: Remote.

Equal Opportunity Statement: We are committed to diversity and inclusivity.