Account Manager RTM

JR United Kingdom; Crawley; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading family-run British food business seeks an Account Manager to strengthen their commercial team. This pivotal role involves managing customer relationships across foodservice and RTM channels, focusing on commercial delivery and brand representation. Candidates should have strong FMCG experience and enjoy face-to-face engagement with clients.

Benefits

Bonus scheme

Home-based work

Qualifications

• Experience in FMCG, ideally in food or drink.
• Capable of managing priorities with limited processes.
• Enjoys face-to-face interactions.

Responsibilities

• Manage customer relationships across national and regional accounts.
• Develop and implement product listings and promotional plans.
• Meet with buyers, chefs, and wholesalers.

Skills

FMCG Experience

Commercial Engagement

Relationship Management

Strategic Thinking

Proactivity

Job description

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Account Manager RTM, Crawley, West Sussex

Client: ECW Search

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

This role offers a bonus scheme and is home-based with national travel.

About the Business:

This is a rare opportunity to join a family-run British food business with decades of heritage and a clear growth trajectory. They have recently invested heavily in the future, and now seek to strengthen their commercial team with a talented Account Manager focused on Foodservice and RTM channels.

Their values emphasize quality, humility, and real-world impact. This role is pivotal in shaping how the brand appears across UK menus, kitchens, and wholesale shelves.

The Role:

Account Manager – Route to Market

You will manage customer relationships across national and regional accounts within foodservice and RTM, including live customers, lapsed accounts, and untapped opportunities. Responsibilities include product listings and promotional plans, with an emphasis on end-to-end commercial delivery.

The role covers the UK, requiring you to meet buyers, chefs, operators, and wholesalers—building partnerships and reactivating relationships. Some contacts will be familiar with the brand; others will be new, requiring energy and resilience.

You should be comfortable managing ambiguity and representing the brand confidently, even in unstructured situations. You will have autonomy to develop your territory and identify new opportunities.

About You:

• Experienced in FMCG, ideally in food or drink
• Familiar with OOH, Foodservice, or RTM landscapes
• Capable of managing priorities and executing with limited process
• Enjoys face-to-face interactions and commercial engagement
• Experience in rebuilding or reactivating accounts
• A team player who is proactive and strategic

This role offers real impact and visibility within the company's growth plans, providing space to develop professionally.

If you're seeking a down-to-earth, values-driven food brand with big ambitions and a role that fosters growth, get in touch.