Account Manager, PARP UK

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager for their innovative delivery solution. In this pivotal role, you'll manage key partnerships across retail and transportation sectors, ensuring optimal customer experiences. Your entrepreneurial mindset and strong project management skills will be crucial as you thrive in a fast-paced environment. This is a unique opportunity to make a significant impact while working collaboratively with diverse teams. Join a forward-thinking company and help shape the future of delivery services.

Qualifications

• Experience in account management or project management role.
• Proven track record of delivering projects within scope and budget.

Responsibilities

• Manage client relationships post-launch and conduct performance reviews.
• Liaise with internal and external stakeholders to enhance customer experience.

Skills

Project Management

Stakeholder Management

Analytical Skills

Communication Skills

Entrepreneurial Mindset

Education

Bachelor's Degree

Master's Degree

Tools

Excel

Job description

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About Amazon

At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Account Manager - Amazon Locker.

Amazon Locker

Amazon Locker is an alternative delivery solution available to Amazon customers. As the Account Manager, you will be responsible for managing our major partners in retail, property management, and public transportation. This role offers a great opportunity to make a significant impact for our customers.

Key Responsibilities

As part of the AM team and working in a cross-functional role, you will:

1. Own client relationships post-launch, conduct performance reviews, develop expansion plans, and recommend action strategies.
2. Administer and renew contracts.
3. Liaise with various external and internal stakeholders (Tech Ops / Installation, Accounting, Marketing, Business Planning, Legal, Product Management) to ensure optimal customer experience.

Candidate Profile

The ideal candidate will have:

• Strong project and stakeholder management experience with excellent interpersonal skills.
• The ability to thrive in a fast-paced, innovative environment.
• Previous experience in IT or network roll-outs or similar projects is advantageous.

Application Requirements

CVs should be submitted in English.

Qualifications

Basic Qualifications

• Experience in an account management or project management role.
• Entrepreneurial mindset with the ability to work independently.
• Proven track record of delivering projects within scope, time, budget, and quality constraints.
• Strong business judgment, communication skills, and practical approach.
• Analytical skills with the ability to analyze data for decision-making.
• Bachelor’s Degree.

Preferred Qualifications

• Master’s Degree.
• Partner management experience.
• Basic accounting knowledge.
• Strong Excel skills.