Account Manager, PARP UK

Amazon; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager for its innovative delivery solution. This role offers a unique opportunity to manage relationships with major partners across retail and transportation sectors. You will be pivotal in ensuring exceptional customer experiences while overseeing project execution and performance reviews. The ideal candidate will thrive in a fast-paced environment, showcasing strong project management skills and the ability to analyze data for informed decision-making. Join a forward-thinking company that values diversity and innovation, and make a significant impact in the world of delivery services.

Qualifications

• Experience in account management or project management is essential.
• Strong analytical skills to capture and analyze data effectively.

Responsibilities

• Manage client relationships post-launch and oversee performance reviews.
• Liaise with various stakeholders to ensure optimal customer experience.

Skills

Project Management

Stakeholder Management

Analytical Thinking

Communication Skills

Entrepreneurial Mindset

Education

Bachelor's Degree

Master's Degree

Tools

Excel

Job description

Job ID: 2942441 | Amazon UK Services Ltd.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Account Manager - Amazon Locker.

Amazon Locker is an alternative delivery solution available to Amazon customers. As the Account Manager you will be responsible for handling all our major partners in retail, property management and public transportation. This is a great opportunity to make history for our customers.

As part of the AM team, and working in a cross-functional role, you will own the client relationship after launch, own performance reviews, expansion plans, recommend action plans, administer and renew the contracts. During this process, you will liaise with a number of external and internal stakeholders ensuring the best possible customer experience (Tech Ops / Installation, Accounting, Marketing, Business planning, Legal, Product management…).

Key Job Responsibilities

The ideal candidate will exhibit strong project and stakeholder management experience with exceptional interpersonal skills, coupled with the ability to work in a fast-paced, innovative climate. Previous experience in IT / Network roll-outs or projects of a similar nature would make for a good platform to step into this role from.

CVs to be submitted in English.

BASIC QUALIFICATIONS

1. Experience working in an account manager role or project management
2. An entrepreneurial mindset, with the tenacity ability to work independently to complete tasks
3. Proven track record of delivering projects within scope, time, budget and quality
4. Possess good business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
5. Analytical thinking with the ability to capture and analyze data to improve decision making and to develop ideas in a fast-paced environment is crucial
6. Bachelor’s Degree

PREFERRED QUALIFICATIONS

1. Master’s degree
2. Partner Management
3. Basic Accounting
4. Solid Excel skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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