Account Manager - Consumer team

Censuswide; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission

Generous bonus incentives

Travel rewards

Dental coverage

Optical coverage

Extra holidays

Job summary

Censuswide in London (Hybrid/Remote) is seeking an Account Manager for the Consumer Team to drive new business and manage client relationships from initial contact through to project delivery.

You will engage with PR agencies and brands, offering consultative research solutions, attending meetings, and guiding clients through research design and costs. The role rewards proactive, results-driven individuals with uncapped commission and performance bonuses.

Qualifications

• Excellent communication and multitasking abilities.
• Relationship-building and sales acumen are key.
• Self-motivated and able to thrive under pressure.
• Strong planning and organizational skills are important.

Responsibilities

• Identify potential clients, build relationships and generate new business.
• Arrange and attend face-to-face/virtual meetings and conference calls with new and prospective clients.
• Provide a consultative service to clients – generate ideas, advise on research costs and methodology.
• Manage full research process by working with the client on questions, creating the research and delivering results.

Skills

Communication

Relationship-building

Sales acumen

Self-motivated

Thrives under pressure

Planning

Job description

Job Title: Account Manager – Consumer Team

Company: Censuswide

Location: London (Hybrid/Remote)

The company

Founded in 2012, Censuswide has become one of the leading research providers in the UK, partnering with a diverse range of organisations across 25+ countries. We’ve grown rapidly while staying true to our core value: our culture.

At Censuswide, we’re a close-knit team that prioritises collaboration and support. New team members work across various projects, sectors, and team members.

We are looking for hard working, motivated individuals to help assist some of the biggest PR agencies and brands with all their research needs. All training will be provided, via a structured onboarding programme that over the course of months will bring you up to speed with all aspects related to the role – we are looking for passionate individuals who are keen to learn, but don’t shy away from a challenge.

The role

• Identify potential clients, build relationships and generate new business
• Arrange and attend face-to-face/ virtual meetings and conference calls with new and prospective clients
• Provide a consultative service to clients – generate creative ideas, advise them on research costs and advise them on research methodology
• Manage full research process by working with the client on questions, creating the research and providing the clients with the results at the end of the process
• Support senior team members with project management throughout research campaigns
• Take ownership of the full sales cycle process, from booking initial meeting, sending a quote and closing the deal

The successful candidate will

• Be a team player, always willing to help other members of the team.
• Have a positive, “can-do” attitude and be motivated by building strong client relationships.
• Be a self-starter who works well independently and is driven by meeting financial targets.
• Be driven, determined and resilient.
• Curious - you want to understand the problems your clients are facing and provide solutions to meet their needs.
• Coachability – you are able to take on feedback and refine your approaches with guidance.
• Have client-handling and multi-tasking skills, being able to work under pressure and meet regular tight deadlines.
• Have strong planning and organisational skills with good attention to detail.
• Uncapped Commission and generous bonus incentives
• Travel rewards (past destinations include Las Vegas, Dubai, and New York)
• Dental and Optical Coverage
• Extra holidays, late starts, and early finishes based on performance.
• Flexible remote/hybrid work setup within a supportive and fun company culture.

Desired skills

We’re looking for a candidate with a strong work ethic, resilience, and a passion for client relationships. Prior market research experience isn’t required, but the following traits and skills are key:

• Excellent communication and multitasking abilities
• Relationship-building and sales acumen
• Self-motivated and able to thrive under pressure
• Strong planning and organizational skills