Account Manager/Client Services Manager - Manufacturing

Thorn Baker Industrial; Leicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment firm seeks an experienced Account Manager / Client Services Manager for its client services department. This role involves delivering exceptional customer service and managing various client projects in a fast-paced manufacturing environment. Candidates should possess strong project management skills, attention to detail, and excellent communication abilities. Working hours are Monday to Friday; salary negotiable based on experience.

Qualifications

• Experience in a manufacturing industry, ideally POS or POP.
• Excellent communication skills and attention to detail.
• Ability to manage multiple projects and maintain accurate records.

Responsibilities

• Deliver outstanding customer service to demanding clients.
• Manage new client briefs through various project phases.
• Oversee internal project management and administration for up to 30 projects.

Skills

Project Management

Customer Service

Communication

Attention to Detail

Time Management

Multi-tasking

Interpersonal Skills

Reporting

IT Skills (MS Office)

Adaptability

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

798a5a686717

Job Views:

14

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

Thorn Baker Industrial Recruitment are looking for an experienced client facing (internal only) Account Manager / Client Services Manager, with strong project management skills, looking for their next career move

We are looking for someone who has worked in a similar type of role, ideally from a POS background but needs to be from a manufacturing type company

The Job:

• You will be working in their client services department
• Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment.
• The role heavily involves internal project management and administration of up to 30 projects at any one time, with an average of 15-20. The ideal candidate will have experience in managing this type of workload
• On a daily basis, you will be required to manage new client briefs, understand them and prepare them, to be presented into the business for processing through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects.
• You will be involved in all aspects of the project management cycle, from start to finish.
• Working Monday to Friday 8am-5pm with a 4pm finish on a Friday
• Salary is negotiable, depending on your experience
• Need to have experience in a manufacturing type industry - ideally POS or POP but the right attitude is required
• Have good interpersonal skills.
• Have excellent time management / multi-tasking skills / able to prioritise effectively..
• Have excellent reporting skills.
• Have excellent IT skills (MS Office).
• Be adaptable as things can change at any time
• Be comfortable building and maintaining effective client and internal relationships.
• Have exemplary levels of attention to detail.
• Have strong written and verbal communication skills.
• Be target driven with an ability to work independently and efficiently.
• Be methodical, precise and be able to maintain accurate record systems and report accordingly.

For further information, please call our office on 0116 429 3102 or email:[emailprotected]

If this position is not the one for you, we have more great roles on our jobs page, why not take a look here:https://www.thornbakerindustrial.co.uk/job-search