Account Manager - Boots, Canterbury

Revlon Corporate; Canterbury; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Commission & incentives

Staff discount

Red Door Academy training

Career progression

Company pension

Job summary

Elizabeth Arden on Boots Canterbury counter is seeking a passionate Account Manager to deliver personalised skincare guidance, drive sales, and cultivate loyal customers. You will act as a brand ambassador, sharing expertise and providing outstanding service in a fast-paced, premium beauty environment.

The role is onsite, 19 hours per week over 3 days, with opportunities for coaching, career progression and a competitive incentive package. Cosmetic experience preferred.

Qualifications

• Minimum 3 years experience in retail or customer-facing role.
• Experience in beauty, skincare or cosmetics is preferred.
• Proven ability to work towards and achieve sales targets.
• Strong communication and interpersonal skills.
• Flexibility to work retail hours, including weekends and peak periods.

Responsibilities

• Deliver exceptional, personalised customer service at all times.
• Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare.
• Conduct consultations and perform RDSE services confidently and professionally.
• Drive retail sales and consistently work towards individual and team targets.
• Engage customers through product demonstrations, storytelling and tailored recommendations.
• Build strong relationships to encourage customer loyalty and repeat business.
• Maintain high standards of counter presentation in line with brand expectations.
• Work collaboratively with colleagues to create a positive and high-performing environment.

Skills

Customer service

Skincare knowledge

Sales targets

Communication

Team player

Job description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is an Onsite Role:

This role requires full-time presence at Elizabeth Arden's Beauty Counter in Boots, Canterbury.

Hours:

19 hours per week over 3 days

Overview

Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience.

We are seeking a passionate and dynamic Account Manager to join our team. In this role, you will act as a brand ambassador on counter - delivering personalised service, sharing your skincare expertise, and driving sales performance.

This is an opportunity to be part of a globally recognised beauty brand while developing your skills in a fast-paced, customer-focused environment.

Responsibilities

• Deliver exceptional, personalised customer service at all times
• Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare
• Conduct consultations and perform RDSE services confidently and professionally
• Drive retail sales and consistently work towards individual and team targets
• Engage customers through product demonstrations, storytelling and tailored recommendations
• Build strong relationships to encourage customer loyalty and repeat business
• Maintain high standards of counter presentation in line with brand expectations
• Work collaboratively with colleagues to create a positive and high-performing environment

Who you are

• Passionate about skincare and delivering outstanding customer experiences
• A strong communicator who enjoys connecting with people and building relationships
• Results-driven, with a proactive approach to achieving sales targets
• Energetic, enthusiastic and confident in a customer-facing role
• A team player who contributes positively to the counter environment
• Takes pride in representing a premium beauty brand

Qualifications

• Minimum 3 years experience in a retail or customer-facing role
• Experience in beauty, skincare or cosmetics is preferred
• Proven ability to work towards and achieve sales targets
• Strong communication and interpersonal skills
• Flexibility to work retail hours, including weekends and peak periods

What we offer

• Competitive salary with commission and performance-related incentives
• Generous staff discount and product allowance
• Access to the Red Door Academy training and development programmes
• Ongoing coaching and career progression opportunities
• Company pension and benefits package

Applicant Data Protection Disclosure

When you apply to a job on this site, the personal data contained in your application will be collected by Revlon Consumer Products LLC (“Controller”), and its operating affiliates. Revlon Consumer Products LLC's data protection officer is Monica Fahnhorst, who can be contacted at [e-mail]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereof, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Greenhouse is certified to the EU-U.S. Data Privacy Framework, which the European Commission has determined ensures an adequate level of protection – comparable to that of the EU – for personal data transferred from the EU.

Your personal data will be retained by Controller for three (3) years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.