Account Manager

Cromwell; West Midlands; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Bonus scheme

Pension contribution

Private medical insurance

23 days annual leave + option to buy

Enhanced maternity & paternity pay

Healthcare cash plan

Employee Assistance Programme

Job summary

Cromwell is seeking an Account Manager to grow and develop a regional portfolio of customers across the West Midlands. In a field-based role, you’ll work with end-user businesses to understand their challenges and position Cromwell as their trusted supplier of industrial, engineering and PPE solutions.

You’ll join a team that supports you with in-house technical specialists and one of the UK’s leading product ranges, giving you autonomy to drive impact while keeping industry working.

Qualifications

• Experience in field sales or area sales with a proven track record of new business growth.
• Experience in Engineering, Industrial Supplies, MRO or Distribution is advantageous.
• Excellent communication, negotiation and relationship-building skills to influence decision-makers.
• Commercially minded with experience managing customer accounts, sales pipelines and profitability.
• Self-motivated, organised and able to manage your own territory effectively.
• Full UK Driving Licence is required.

Responsibilities

• Build, develop and maintain strong relationships with customers across your territory, becoming their trusted business partner.
• Identify and secure new business opportunities whilst growing existing customer accounts and contracts.
• Develop and execute account plans that increase product penetration and maximise sales opportunities within your customer portfolio.
• Work collaboratively with our technical specialists to provide tailored solutions that add value for customers.
• Achieve sales, margin and profitability targets whilst maintaining exceptional levels of customer service.
• Monitor market activity, competitor offerings and customer requirements to identify opportunities for continued growth.

Skills

Field sales experience

Account management

New business development

Negotiation

Relationship building

Driving licence

Job description

As our new Account Manager, you'll be responsible for growing and developing a portfolio of customers across your region. Reporting to the Regional Sales Manager, you'll work in a field-based role, partnering with end-user businesses to understand their operational challenges and introduce Cromwell as their trusted supplier of industrial, engineering and PPE solutions.

This is an exciting opportunity for a driven sales professional who enjoys winning new business, developing long-term customer relationships and delivering tailored solutions. With the support of our in-house technical specialists and one of the UK's leading industrial product ranges, you'll have the autonomy to make a real impact whilst helping our customers keep industry working.

Some of your key responsibilities:

• Build, develop and maintain strong relationships with customers across your territory, becoming their trusted business partner.
• Identify and secure new business opportunities whilst growing existing customer accounts and contracts.
• Develop and execute account plans that increase product penetration and maximise sales opportunities within your customer portfolio.
• Work collaboratively with our technical specialists to provide tailored solutions that add value for customers.
• Achieve sales, margin and profitability targets whilst maintaining exceptional levels of customer service.
• Monitor market activity, competitor offerings and customer requirements to identify opportunities for continued growth.

What do I need to be successful in this role?

• Previous field sales or area sales experience, with a proven track record of delivering new business growth.
• Experience within the Engineering, Industrial Supplies, MRO or Distribution sector would be highly advantageous.
• Excellent communication, negotiation and relationship-building skills, with the ability to influence decision-makers.
• Commercially minded with experience managing customer accounts, sales pipelines and profitability.
• Self-motivated, organised and able to manage your own territory effectively.
• Full UK Driving Licence.

What's in it for me?

• A competitive salary alongside inclusion into our company bonus scheme. Our Cromwell Incentive Plan reinforces our key principle of winning as one team and sharing in our success.
• Enhanced employer pension contribution.
• Our Private Medical Insurance offers eligible team members the ability to access a broad range of treatments quickly when they need it the most.
• 22 days annual leave entitlement plus Bank Holidays – Whilst this is common amongst businesses, we also offer the opportunity to purchase an additional annual leave in case you need a couple of extra days.
• Welcoming a new addition to the family is a precious time and one that we want our team members to enjoy. We support our team members by offering enhanced Maternity & Paternity pay so that you can plan for your time off with your family.
• It's important to us that we look after the health and wellbeing of our team members and our Healthcare Cash Plan does just that! Your cash plan is funded by Cromwell and provided by our trusted partner who are one of the oldest and largest healthcare cash plan providers in the UK
• As part of our Great Place to Work initiatives, we are pleased that our Employee Assistance Programme (EAP) is available to all Cromwell team members. We recognise that it's not always easy to balance your work, personal and family life, and that's where the EAP can help you better manage any issues you may be experiencing.

Who are Cromwell?

No matter where you are in your career – or where you want to be – we're here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we're all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.

Cromwell has been established for over 50 years and is a supplier of industrial tools, offering an unrivalled choice of products to all industries, professions and trades. Of all the work we do, we are famous for Safety, Cutting Tools, Hand Tools and Power Tools and Abrasives. We have expertise within our technical teams who can provide audits and offer advice on how your business can improve with the help of these four key categories.

We are committed to delivering a truly customer focused and cost-effective service that successfully matches your company's needs. Supplying the largest range available from a single source, including products from Welding and Site Maintenance to Office Supplies and Hygiene and more.

Diversity & Inclusion

Our aim is to create an environment that is welcoming to all people and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.