Account Manager

Fortrade; Watford; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Free parking on-site

Contributory pension scheme

Salary progression

Job summary

Fortrade Ltd. in Watford is seeking an Account Manager to engage with clients over phone and email, provide insights on our CFD platform, and offer personalised assistance to help them navigate the CFD market effectively.

The role emphasizes building trust, maintaining strong client relationships, and meeting targets in a fast-paced financial services environment. Training and progression opportunities are available.

Qualifications

• Previous experience in sales, telesales, or financial services.
• Exceptional interpersonal skills, focusing on building trust and rapport with clients.
• Ability to thrive in a fast-paced environment and surpass performance targets.
• Proficiency in CRM programs and relevant computer applications.

Responsibilities

• Regularly communicate with clients via phone and email.
• Furnish clients with information about our CFD instruments and educational services.
• Assist clients in navigating our trading platform, providing assistance with account setup.
• Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries.
• Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations.
• Stay updated through in-house training and professional development initiatives to enhance expertise.

Skills

Sales experience

Interpersonal skills

Target-driven

CRM proficiency

Tools

CRM programs

Job description

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

80% of retail investor accounts lose money when trading CFDs with this provider.

72.56% of retail investor accounts lose money when trading CFDs with this provider.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.56% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Read full risk warning .

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 80% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Account Manager

Location: Watford, Hertfordshire
Salary/Incentives:

• Starting £24,000/annum to £26,000/annum (after 3 months’ probation period)
• Plus Uncapped Commission & Bonus

Type: Office Based
Contract Length: Permanent
We're actively seeking a proactive individual to join us as an Account Manager. Your primary task will beengaging with clients over phone/email, providing valuable insights and assistance regarding our platform,and offering personalised assistance to help them navigate the CFD market effectively.

Key Responsibilities:

• Regularly communicate with clients via phone and email.
• Furnish clients with information about our CFD instruments and educational services.
• Assist clients in navigating our trading platform, providing assistance with account setup.
• Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries.
• Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations.
• Stay updated through in-house training and professional development initiatives to enhance expertise.

Required Qualifications:

• Previous experience in sales, telesales, or financial services.
• Exceptional interpersonal skills, focusing on building trust and rapport with clients.
• Ability to thrive in a fast-paced environment and surpass performance targets.
• Proficiency in CRM programs and relevant computer applications.

Employee Benefits:

• Full in-house training & development.
• Free parking on-site.
• Contributory pension scheme.
• Fast progression opportunities.
• Salary increase each year.
• Office incentives based on performance.
• Monthly and weekly spending vouchers for top performers.

Embark on a rewarding career journey with us, where you can guide clients through dynamic markets, whilstadvancing your skills and expertise in the financial services industry. We offer one week and a half of fullypaid training in-house, to all our candidates who are successful in their first interview.
Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.