Account Manager - CFD Platform | Commission & Training

Fortrade; Watford; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Free parking on-site

Contributory pension scheme

Salary progression

Job summary

Fortrade Ltd. in Watford is seeking an Account Manager to engage with clients over phone and email, provide insights on our CFD platform, and offer personalised assistance to help them navigate the CFD market effectively.

The role emphasizes building trust, maintaining strong client relationships, and meeting targets in a fast-paced financial services environment. Training and progression opportunities are available.

Qualifications

• Previous experience in sales, telesales, or financial services.
• Exceptional interpersonal skills, focusing on building trust and rapport with clients.
• Ability to thrive in a fast-paced environment and surpass performance targets.
• Proficiency in CRM programs and relevant computer applications.

Responsibilities

• Regularly communicate with clients via phone and email.
• Furnish clients with information about our CFD instruments and educational services.
• Assist clients in navigating our trading platform, providing assistance with account setup.
• Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries.
• Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations.
• Stay updated through in-house training and professional development initiatives to enhance expertise.

Skills

Sales experience

Interpersonal skills

Target-driven

CRM proficiency

Tools

CRM programs

Job description

Fortrade Ltd. in Watford is seeking an Account Manager to engage with clients over phone and email, provide insights on our CFD platform, and offer personalised assistance to help them navigate the CFD market effectively.

The role emphasizes building trust, maintaining strong client relationships, and meeting targets in a fast-paced financial services environment. Training and progression opportunities are available.