Account Manager

Everywhen; Southampton; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Employee benefits

Career progression

Inclusive culture

Job summary

Everywhen is recruiting an Account Manager in Southampton to manage a growing portfolio and deliver exceptional customer experiences. You will train in-house and join a team that values growth, collaboration and career development.

The role offers a 37.5-hour week, Monday to Friday, with salary in the 27k–29k range plus a bonus scheme. We welcome applicants from customer service, sales or hospitality who show drive, professional communication, and a client-focused mindset.

Qualifications

• Transferable skills from customer service, sales or hospitality are valued.
• ,
• Excellent communication and relationship-building abilities.

Responsibilities

• Manage a portfolio of small to mid-sized clients with a growth mindset.
• Build lasting relationships and deliver outstanding customer experiences.
• Advise on products, renewals, and tailor solutions to client needs.
• Negotiate with insurers to secure best value.
• Work to targets with a generous incentive scheme.
• Promote additional services and identify new business opportunities.
• Ensure processes are compliant and well-documented.

Skills

Customer service

Sales

Hospitality

Communication skills

Microsoft Office

Independent worker

Team player

Tools

Microsoft Office

Job description

Ready to Launch Your Career in Southampton? Join Us as an Account Manager!

Location: Southampton - Salary: £27,000 – £29,000 + performance related bonus scheme

Hours: Monday to Friday, 37.5 hours per week – no weekends, no evenings!

Are you looking for a career, not just a job? Whether you're starting out or seeking a fresh challenge, we’re looking for ambitious individuals with transferable skills and a passion for people to join our growing team as Account Managers.

No prior experience in insurance? No problem! We provide comprehensive training to set you up for success. What matters most is your drive, your communication skills, and your desire to build a career in a thriving industry.

Why Join Us?

As part of Everywhen Employee Benefits, the UK’s largest independent insurance broker, you’ll be supported by a team that values your growth, wellbeing, and success. You’ll enjoy a structured career path, ongoing development, and a workplace that celebrates individuality and inclusion.

What You’ll Be Doing

• Manage your own portfolio of small to mid-sized clients with a growth mindset
• Build lasting relationships and deliver outstanding customer experiences
• Advise on new products, renewals, and tailor solutions to client needs
• Negotiate with insurers to secure the best value
• Working to targets with a generous incentive scheme to match
• Promote additional services and identify new business opportunities
• Ensure all processes are compliant and well-documented

What We’re Looking For

• "I will over IQ" together with a drive for growth
• Transferable skills from customer service, sales, hospitality, or similar roles
• A proactive, professional, and customer-focused mindset
• Strong communication skills and relationship-building abilities
• Comfortable using Microsoft Office (Outlook, Word, Excel, PowerPoint)
• A team player who can also thrive independently

What You’ll Get in Return

• A welcoming, inclusive culture where your wellbeing matters
• Genuine opportunities for career progression and personal development
• Access to a wide range of employee benefits
• The chance to be part of a company that’s shaping the future of employee benefits

Diversity & Inclusion

We’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an environment where everyone can thrive and bring their whole selves to work.

#AIB #LI-NW1 #LI-Hybrid INDX1

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.