Account Manager

CBRE; Romsey; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading global provider in facilities management is seeking an Account Manager in Romsey. This role involves delivering top-notch service to key clients by managing operations and ensuring compliance with health and safety regulations. Candidates must have substantial experience in similar roles, excellent communication skills, and a strong grasp of P&L management.

Qualifications

• Experience in a similar role delivering into a critical workplace environment.
• Knowledge of Hard Services is essential.
• Strong commercial acumen and experience managing P&L.

Responsibilities

• Responsible for day-to-day running of hard services and organizing site team.
• Maintain customer relations and manage P&L.
• Ensure health and safety conditions are met.

Skills

Communication

Management

Commercial Acumen

Education

HND or higher in electrical or mechanical bias

NEBOSH or IOSH qualification

Job description

17 hours ago Be among the first 25 applicants

Romsey - England - United Kingdom of Great Britain and Northern Ireland, Southampton - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Romsey, Hampshire.

As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client’s, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained.

Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.

The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works.

The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities.

Key Responsibilities Are As Follows

• Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives
• Maintain customer relations including progress meeting, site visits, and obtaining referrals
• Managing & having accountability for the P&L and maintaining agreed profit margins
• Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company
• Assist in the preparation of standard operating procedures, emergency and contingency plans
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
• Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender
  
  

Person Specification

• Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment.
• Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable.
• A qualification in health & safety (NEBOSH, IOSH) is desirable
• Strong commercial acumen is essential, and experience of managing a P&L is preferable.
• Excellent communication and management skills are essential
  
  

Service line: None

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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