Account Manager

Siemens Digital Industries Software; Metropolitan Borough of Solihull; Hybrid; GBP 63,000 - 125,000; Full time

Benefits offered by this job

Health & wellness benefits

Job summary

Siemens Digital Industries Software is seeking a driven Account Manager to establish and scale our Inside Sales function in the UK. You will own a portfolio of mid-sized accounts, drive renewals, protect subscription revenue and identify cross-sell opportunities to expand value from the Siemens Xcelerator portfolio.

As an Inside Sales leader, you’ll engage customers across digital channels, with occasional in-person visits, coordinating with Support, Pre-sales, and Services to realize measurable

Qualifications

• Proven commercial experience in inside sales, business development, account management, customer success, or renewal sales.
• Experience retaining and growing an existing customer install base.
• Strong negotiation, contract handling, and closing skills; familiarity with software licensing models is a plus.
• Excellent verbal and written communication; able to articulate business value to diverse stakeholders.

Responsibilities

• Own and manage a defined portfolio of mid-sized accounts, secure renewals and map expansion opportunities.
• Drive end-to-end commercial renewal lifecycle, negotiate agreements and protect revenue.
• Identify cross-sell and upsell opportunities within the install base.
• Serve as the commercial point of contact for accounts using digital channels, phone, and video; occasional face-to-face visits.
• Coordinate with Support, Pre-sales, Services to ensure measurable business value from Siemens software.
• Maintain pipeline hygiene and accurate CRM updates to reflect renewal and growth trajectories.

Skills

Inside sales

Account management

Customer success

Negotiation

Communication

Tools

CRM software

Job description

Company Overview

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Company Overview

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Position Overview

Siemens Digital Industries Software is seeking a driven, commercially astute Account Manager to play a foundational role in establishing and scaling our Inside Sales function within the UK. This position centres on account management, value realization and strategic expansion within established, mid-sized accounts. These are accounts where existing software revenue is critical to our business, and where driving retention and steady growth requires a dedicated, inside-led coverage model. You will act as the commercial point-of-contact for your assigned account portfolio—owning retention, protecting subscription revenues, identifying cross-sell and upsell expansion opportunities, and ensuring our customers continually extract maximum value from the Siemens Xcelerator portfolio.

Key Responsibilities

• Portfolio Management & Account Planning: Own and manage a defined portfolio of mid-sized accounts. Develop scalable account strategies to secure renewals, prevent churn, map and execute expansion opportunities.
• Commercial Renewal & Retention: Drive the end-to-end commercial renewal lifecycle for your assigned accounts, negotiating agreements, protecting existing revenue streams, and minimizing attrition.
• Expansion & Growth (Value-Driven Selling): Identify and close cross-sell and upsell opportunities within your install base by understanding customer processes, engineering challenges, and aligning with the Siemens product digital threads.
• Customer Engagement & Relationship Building: Serve as the commercial point of contact for your accounts. Whilst primarily an Inside Sales role, leveraging digital channels, phone, and video collaboration, you will also on occasion visit larger customers face to face to build and maintain the strongest engagement.
• Value Realization & Adoption Coordination: Partner closely with Customer Support, Pre-sales, Services and other internal Siemens specialised teams to ensure customers are adopting and deriving measurable business value from their Siemens software investments.
• Pipeline & Forecast Accuracy: Maintain disciplined pipeline hygiene, accurate forecasting, and CRM updates (Siemens standard processes) to ensure clear visibility into renewal and growth trajectories.

Qualifications

• Proven commercial experience in inside sales, business development, account management, customer success, or renewal sales—ideally within B2B enterprise software, SaaS, or high-tech manufacturing/PLM domains.
• Demonstrated success in managing, retaining, and growing an existing customer install base.
• Strong negotiation, contract handling, and closing skills. Familiarity with software licensing models is a distinct advantage.
• Excellent verbal and written communication skills; able to build rapport quickly and articulate business value to engineering, business and IT stakeholders via virtual channels.
• Comfortable operating in a newly established team environment where processes are evolving, and self-starter initiative is required to help shape the function.

Why Us

We are Siemens: At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Our Benefits & Rewards

The total cash compensation range for this position is £62,700 to £125,400 with 40% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

Diversity & Inclusion

We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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