Account Manager

Confidential; London Borough of Islington; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career progression

Comprehensive training

Supportive team culture

Modern Leeds city centre office

Bonus potential

Job summary

Prospero Teaching's CES division seeks an Account Manager to join our Leeds team. You will work with schools, authorities and education providers, managing existing client relationships, securing tuition placements and delivering life-changing support to young people across the region.

You'll manage multiple accounts, match client requirements with tutors and support staff, and ensure high-quality service delivery while identifying opportunities to grow revenues.

Qualifications

• Experience in account management, recruitment, customer service, sales, education or related relationship-focused role.

Responsibilities

• Manage and develop relationships with schools, local authorities and partner organisations.
• Act as the main point of contact for client accounts.
• Understand client requirements and match tutors and support staff to needs.
• Build relationships with candidates, clients and parents/carers.
• Ensure tuition provisions are delivered to a high standard.
• Identify opportunities to grow existing accounts and increase revenue.
• Monitor attendance, progress and service delivery.
• Provide regular updates and reports to clients.
• Collaborate with consultants and internal teams to ensure excellent customer experience.
• Support business growth through strong account management and retention.

Skills

Excellent communication

Relationship-building

Customer-focused

Time-management

Multi-tasking

Commercial awareness

Target-driven

Job description

Account Manager
Build Relationships. Drive Growth. Make a Difference.

Are you a natural relationship builder with a passion for delivering exceptional customer service? Do you enjoy managing accounts, identifying opportunities, and working in a fast-paced environment where no two days are the same?

Due to continued growth, Prospero Teaching's Children's Educational Services (CES) division is looking for an Account Manager to join our Leeds team.

Working with schools, local authorities and education providers, you'll play a key role in managing existing client relationships, securing tuition placements, and helping to deliver life-changing support to young people across the region.

What You'll Be Doing

• Managing and developing relationships with schools, local authorities and key partner organisations
• Acting as the main point of contact for your client accounts
• Understanding client requirements and matching the best tutors and support staff to their needs
• Building strong relationships with candidates, clients and parents/carers
• Ensuring tuition provisions are delivered successfully and to a high standard
• Identifying opportunities to grow existing accounts and increase revenue
• Monitoring attendance, progress and service delivery
• Providing regular updates and reports to clients
• Working closely with consultants and internal teams to ensure an exceptional customer experience
• Supporting business growth through excellent account management and customer retention

What We're Looking For

• Excellent communication and relationship-building skills
• A customer-focused and solutions-driven approach
• Strong organisation and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Confident, proactive and commercially aware
• Driven to achieve targets and business objectives
• A positive team player with a resilient attitude

Experience

Experience within account management, recruitment, customer service, sales, education or a similar relationship-focused role would be advantageous, but we're equally interested in ambitious individuals with the right attitude and transferable skills.

Why Join Prospero?

• Clear career progression opportunities
• Comprehensive training and ongoing development
• Supportive, high-performing team culture
• Modern Leeds city centre office
• Opportunity to work with a leading education recruitment business
• Competitive salary and bonus potential

IND - INT