Account Manager

Publicis Media; Greater London; On-site; GBP 48,000 - 64,000; Full time

Job summary

DOT Dynamic Studio, part of Publicis Media, London, is seeking an Account Manager to drive delivery across creative, media, production and technology.

You will build trusted client relationships, lead project delivery from brief to delivery, translate goals into actionable plans, manage multiple workstreams, and support growth within accounts.

Qualifications

• Experience in account management, client services, project management or a related role within digital media, marketing, advertising, creative production or technology.
• Strong relationship-building and stakeholder management skills, with the ability to communicate confidently and clearly.
• Proven ability to manage multiple projects and priorities while maintaining attention to detail and a high standard of delivery.
• Commercial awareness and confidence working with budgets, forecasting, project scope or revenue-related activities.
• Collaborative mindset with experience working across cross-functional teams to achieve shared goals.
• Curiosity about digital innovation, creative technology and emerging industry trends, with a willingness to learn and adapt.
• Experience supporting or mentoring colleagues and contributing positively to team development and knowledge sharing.

Responsibilities

• Build trusted relationships with clients, agency partners and internal teams, acting as a key day-to-day contact across projects and campaigns.
• Lead project delivery from initial brief through to completion, ensuring timelines, quality standards, budgets and objectives are successfully achieved.
• Translate client goals into clear and actionable plans for creative, media, production and technology teams.
• Coordinate multiple campaign workstreams, proactively managing priorities, risks, dependencies and stakeholder expectations.
• Support commercial performance through accurate project scoping, financial tracking and identification of growth opportunities within existing accounts.
• Facilitate productive collaboration across multidisciplinary teams, ensuring feedback, decisions and next steps are communicated clearly.
• Contribute to continuous improvement by identifying smarter ways of working and supporting the adoption of innovative technologies and AI-enhanced processes.

Skills

Account management

Client services

Project management

Relationship management

Budgeting & forecasting

Cross-functional collaboration

Digital media

Advertising

Creative production

Mentoring

Job description

Account Manager | DOT Dynamic Studio | London | Permanent | Full-Time

We are hiring an Account Manager to join DOT Dynamic Studio, a global, award-winning team helping some of the world's leading brands deliver more relevant, effective and innovative digital experiences. Sitting at the intersection of creativity, media, production and technology, you'll play a key role in bringing ambitious projects to life and ensuring clients receive exceptional service from brief through to delivery. This is an exciting opportunity to work across a diverse portfolio of campaigns while helping shape the future of dynamic creative solutions. If you enjoy building strong partnerships, solving complex challenges and making a measurable impact, we'd love to hear from you.

What you'll be doing:

• Build trusted relationships with clients, agency partners and internal teams, acting as a key day-to-day contact across projects and campaigns.
• Lead project delivery from initial brief through to completion, ensuring timelines, quality standards, budgets and objectives are successfully achieved.
• Translate client goals into clear and actionable plans for creative, media, production and technology teams.
• Coordinate multiple campaign workstreams, proactively managing priorities, risks, dependencies and stakeholder expectations.
• Support commercial performance through accurate project scoping, financial tracking and identification of growth opportunities within existing accounts.
• Facilitate productive collaboration across multidisciplinary teams, ensuring feedback, decisions and next steps are communicated clearly.
• Contribute to continuous improvement by identifying smarter ways of working and supporting the adoption of innovative technologies and AI-enhanced processes.

Skills we're looking for:

• Experience in account management, client services, project management or a related role within digital media, marketing, advertising, creative production or technology.
• Strong relationship-building and stakeholder management skills, with the ability to communicate confidently and clearly.
• Proven ability to manage multiple projects and priorities while maintaining attention to detail and a high standard of delivery.
• Commercial awareness and confidence working with budgets, forecasting, project scope or revenue-related activities.
• Collaborative mindset with experience working across cross-functional teams to achieve shared goals.
• Curiosity about digital innovation, creative technology and emerging industry trends, with a willingness to learn and adapt.
• Experience supporting or mentoring colleagues and contributing positively to team development and knowledge sharing.