Account Manager

OLIVER | The Brandtech Group; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

OLIVER | The Brandtech Group is seeking an Account Manager to support a high-profile global account for a Fortune 500 financial services firm. The role involves day-to-day operational support, ensuring efficient workflows and collaboration across teams.

The ideal candidate should have 3+ years of experience in integrated marketing or account management and excellent communication skills to exceed client expectations.

Qualifications

• 3+ years' experience in integrated marketing, account management or project management.
• Experience in a client-facing capacity and delivering to client’s requirements.
• Highly organized with a keen attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Provide day-to-day operational support for the EMEA creative studio.
• Build relationships with clients and cross-functional agency teams.
• Support the planning and execution of creative deliverables across various formats.

Skills

Integrated marketing

Account management

Project management

Client-facing experience

Strong communication skills

Attention to detail

Organizational skills

Job description

About the role

OLIVER is seeking an Account Manager to join a high-profile account for a Fortune 500 financial services firm. This relatively new global account has already seen growth and is continuing to expand. The Account Manager will work alongside the Global Business Director, project managers, and key stakeholders to support projects from initial concept to final delivery.

What you will be doing

The Account manager provides day-to-day operational support for the EMEA creative studio, ensuring efficient brief intake, accurate tracking of work, and timely delivery of events and creative outputs. This role coordinates across project managers and creative leads to maintain workflow visibility, supports global processes, and escalates operational risks so that regional teams can deliver consistently to client expectations.

Key responsibilities

• Build relationships with day-to-day clients, and our cross‑functional agency team
• Support the planning and execution of creative executions across digital, print, website, and video deliverables
• Leverage project management skills to oversee/partner across multiple projects to tight deadlines in a fast‑paced environment
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to execute according to all required formats and specifications
• Act as an internal client advocate and knowledge centre; guide best practices across creative, production
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when collaborating with clients and internal partners, or presenting creative work
• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day‑to‑day executional requirements
• Cross‑regional liaison: maintain alignment with APAC, EMEA and NA on initiatives, timelines and deliverables; ensure information flow across time zones
• Support operational functions for the UK studio in collaboration with the Op team globally
• Align with and support Global Leadership initiatives in the UK

What you need to be great in this role

• 3+ years' experience in integrated marketing, account management or project management
• Exposure to working in a client-facing capacity, from handling client requests to taking full and conclusive briefs and delivering to exceed the client’s requirements
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio
• Ambitious – shows determination and a desire to succeed. Continually helps clients to evolve
• Shows imagination – combines different models to produce original solutions
• Think ahead, listen well. Shows entrepreneurial flair and a solutions‑oriented mindset
• Has a hunger for learning and teaching others
• Sets clear goals and is focused on delivering results that are measurable and accountable
• Highly organized with a keen attention to detail; enjoys working in a fast‑paced environment
• Gets results with integrity in line with client requirements
• Excellent communication and listening skills; is clear, sufficient and gets points across professionally verbally and in writing
• Strong administrative skills and attention to detail
• Team-oriented and collaborative with the ability to problem‑solve proactively and deal with multiple priorities

Equal Opportunity Employer

As an employer we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds and encourage you to let us know if there are steps we can take to ensure your recruitment process enables you to present yourself in a comfortable way.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other characteristic protected by local laws.