Account Manager

GoodFit.io; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private healthcare insurance

Gym access

Monthly team events

Quarterly off-sites in the UK

Job summary

GoodFit.io, based in London, is hiring an Account Manager to engage closely with clients, ensuring they leverage GoodFit's data effectively in their go-to-market strategies. The role involves integrating data into various CRM tools and advising on best practices. Ideal candidates will have experience in sales or account management, a passion for building relationships, and a proactive approach to challenges. GoodFit.io offers a collaborative culture with opportunities for learning and growth, and values diversity in the hiring process.

Qualifications

• Experience in sales or account management within SaaS or Data industries.
• Ability to develop and maintain key stakeholder relationships.
• Proactive mindset and learning spirit in fast-paced environments.

Responsibilities

• Deliver the GoodFit dataset to new clients and guide them on configurations.
• Advise clients on best practices for effective go-to-market strategies.
• Help clients integrate GoodFit data into existing tools.
• Represent customer voice to internal teams for product improvement.
• Handle renewals and expansion opportunities with existing customers.

Skills

Sales experience

Account management

Stakeholder relationship building

Consultative selling

Tools

Salesforce

HubSpot

Salesloft

Snowflake

Job description

What we do?

Today most companies are reliant on their sales reps to find leads. The challenge? Reps struggle to find great prospects. Worse, they waste huge amounts of time disqualifying leads they can’t sell to. This is a poor experience for reps, inefficient use of their skills and sunk cost for the business.

GoodFit helps companies identify their leads programmatically and build a dataset based on their unique requirements. We only source the accounts that meet the company's qualification criteria and enrich them with the most useful data points. With the company's market mapped, they can more efficiently distribute & prioritize leads, while delivering compelling messaging based on their prospect’s needs.

About The Role

As an Account Manager at GoodFit, you’ll be working closely with our Solutions, Sales and leadership teams across our client base to drive their understanding and adoption of data, influencing multiple GTM motions. The role will give you breadth of experience, building core commercial skills across various stages of the client journey. Given your close contact with both existing and new customers, you’ll also collaborate with the product team to guide decision making on the most impactful roadmap direction.

In your role, you’ll have the chance to work closely with senior commercial leaders at some of the fastest‑growing B2B companies (such as Clari, Chili Piper, Deepgram, Paddle, and more), advising them on how to utilize GoodFit data in their go‑to‑market efforts and understanding their commercial needs. You’ll also uncover the best ways to reach broader commercial teams that don’t yet use GoodFit, building a strong base of customer advocates along the way.

What You'll Do

Working under our CRO, you’ll execute across various stages of the customer lifecycle from onboarding through renewal. Your time with us will look as follows:

• Work closely with new clients to deliver their GoodFit dataset, guiding them through possible configurations and best practice.
• Play a consultative role with clients, advising them on best practice, challenging assumptions, and contributing to a more effective GTM motion.
• Validate constantly that we map the right market of companies they want to target and enrich them with required data based on their GTM plans, ensuring they see the value of targeting the right customer at the right time with the right message.
• Help clients integrate data into existing tools such as CRMs (e.g. SFDC, HubSpot), sequencing tools (e.g. Salesloft, Lemlist), or data warehouses (e.g. Snowflake).
• Represent the voice of the customer and work closely with engineering and product teams to relay feedback and push for continual product improvement.
• Maintain internal and external documentation of best practices and common solutions.
• Handle renewal & expansion opportunities for existing customers, maximizing their use of GoodFit and our opportunity with them.

At our stage we’re looking for a commercially‑minded Account Manager eager to think about GTM day in and day out to maximize the value our clients derive from GoodFit.

We'd Love to Hear From You If

• Are willing to come into our London office in Old Street 3 days per week.
• Are excited about the prospect of working collaboratively at a fast‑growing Series A startup.
• Have experience in sales, growth, or account management within SaaS or Data industries.
• Are confident in and passionate about developing key stakeholder relationships and mapping client buying committees.
• Passionate about innovative software products and eager to contribute ideas for improvement.
• Are a proactive learner, thriving in fast‑paced environments, always seeking new challenges and opportunities for growth.
• Excited about commercial day‑to‑day activities as well as building processes/frameworks.

Why Join Us

• Work closely with a leadership team that has built and scaled multiple revenue teams to $100M+ ARR (you’ll learn more in 12 months than most do in 5 years).
• Quarterly off‑sites in the UK (past trips: Oxford, Bath).
• Top‑tier equipment & Shoreditch HQ.
• Private healthcare insurance.
• Gym access, monthly team events & more.

Hiring Process

• Introductory call with the hiring team: mutual intro’s and overview of the role (30 mins).
• Deep‑dive interview with the CRO: experience, motivation, and role alignment (30 mins).
• Take‑home task review interview: presentation and discussion of the approach (60 mins).
• Team meet‑and‑greet: informal conversation with future team‑mates (30 mins).

Inclusion at GoodFit Ltd.

GoodFit Ltd. is an equal‑opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non‑binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We’re happy to make any reasonable adjustments that will help you feel more confident throughout the process, so please let us know how we can help. Research shows that some candidates, particularly women and people from under‑represented groups, may hesitate to apply if they don’t meet every listed qualification. If this role excites you, we encourage you to apply even if your experience doesn’t align perfectly.