Account Manager

Otis Elevator Co.; Glasgow; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Account Manager to cover Scotland territory. In this dynamic role, you'll manage service accounts, ensuring exceptional customer service while driving service sales. You'll engage proactively with customers, defend your portfolio against cancellations, and work closely with internal teams to generate leads. This opportunity offers a competitive salary, flexible working hours, and the chance to grow within a global leader in the elevator and escalator industry. Join a diverse team committed to innovation and excellence, and help shape the future of mobility.

Benefits

Company Car or Car Allowance

Pension Scheme

Uncapped Bonus Structure

Flexible Working Hours

Work-Life Integration

Qualifications

• Strong background in B2B sales or account management.
• Customer-focused approach with proven experience in account growth.

Responsibilities

• Manage service accounts and ensure excellent customer service.
• Create long-term relationships and defend portfolio against cancellations.

Skills

Business to Business Sales

Account Management

Customer Engagement

Strategic Account Growth

Service Contracts

Education

Bachelor's Degree

Sales Training

Job description

Join to apply for the Account Manager role at Otis Elevator Co.

1 week ago Be among the first 25 applicants

Join to apply for the Account Manager role at Otis Elevator Co.

Date Posted:

2025-02-24

Country:

United Kingdom

Location:

Otis Glasgow, Office 10.06, Clockwise, 77 Renfrew St, Glasgow, G2 3BZ

Job Title

Account Manager

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting an Account Manager to cover Scotland territory and reporting to the Operating Territory manager. The main goal of the role is to manage the service accounts, working with customers in a proactive way to ensure great customer service, reduced cancellations and an increase in service sales. You'll work closely with various internal stakeholders to accelerate lead generation.

On a typical day you will:

• Create and maintain long term relationships with customers through proactive customer engagement planning and reactive response to enquiries and complaints
• Defend portfolio, reducing cancellations and renegotiations value
• Know OTIS Service Business to be able to, working with the branch team, provide the best possible solution to customers, generating the highest value for the company. Must be able to work in cross functional teams
• Increase Otis One Sales, being able to generate incremental subscriptions
• Make proposals, decisions and close deals independently, according to company rules.
• Know maintenance service, strategies and procedures: contracts, strengths, CRM, RTV, competitors.
• Manage annual price increase process.
• Role model and demonstrate unwavering commitment to The Absolutes in all daily work, decisions and in the environment created for your team.
  
  

What you will need to be successful (adjust for local regulations)

• A strong background in business to business sales or account management, ideally with a solid understanding around service contracts and /or service delivery.
• Customer focused approach to account management, with proven experience in strategic account growth and development.
• You are characterized by a high level of commitment and reliability.
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
  
  

What’s In it For Me / Benefits;

• Highly competitive salary, including company car or car allowance, pension scheme and uncapped bonus structure.
• Strong foothold in the industry, offering technical and competitive solutions to most customer demands and needs.
• Growth and exposure, as you'll be working very closely with operations you'll gain exposure to operational processes and solutions.
  
  

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Apply today to join us and build what’s next!.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

Referrals increase your chances of interviewing at Otis Elevator Co. by 2x

Get notified about new Account Manager jobs in Glasgow, Scotland, United Kingdom.

Glasgow, Scotland, United Kingdom 3 weeks ago

Glasgow, Scotland, United Kingdom 3 days ago

Glasgow, Scotland, United Kingdom 1 month ago

Glasgow, Scotland, United Kingdom 4 days ago

Account Manager - North England & Scotland (Jewelry)

Glasgow, Scotland, United Kingdom 2 weeks ago

Hamilton, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 1 week ago

Motherwell, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 6 days ago

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 5 days ago

Glasgow, Scotland, United Kingdom 9 hours ago

Stirling, Scotland, United Kingdom 1 week ago

East Kilbride, Scotland, United Kingdom 3 weeks ago

Corporate Account Manager - Global High Tech

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 4 days ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 13 hours ago

Glasgow, Scotland, United Kingdom 2 weeks ago

South Lanarkshire, Scotland, United Kingdom 1 day ago

Stirling, Scotland, United Kingdom 1 month ago

Hamilton, Scotland, United Kingdom 1 month ago

Coatbridge, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 4 months ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Motherwell, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 1 day ago

Glasgow, Scotland, United Kingdom 6 days ago

Glasgow, Scotland, United Kingdom 1 day ago

Glasgow, Scotland, United Kingdom 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.