Account Manager

Meraki Talent; Glasgow; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Meraki Talent are partnering with a growing Financial Services firm in Glasgow who are appointing an Account Relationship Manager. You will be the main point of client contact, building trusted relationships and delivering a first-class client experience.

Applicants should come from a Fund Administration background with hedge fund accounting experience, and demonstrate excellent client service skills, able to manage challenging stakeholders and develop retention strategies within a high

Qualifications

• Must have strong client service focus.
• Experience servicing hedge fund clients.
• Excellent relationship-building and communication skills.

Responsibilities

• Main point of contact for a number of client relationships.
• Understand clients' needs and expectations.
• Identify additional business opportunities.
• Liaise with technology teams to make the client platform functional.
• Ensure SLAs are met and achieved.
• Advise clients on regulatory changes.

Skills

Client relationships

Stakeholder management

Account management

Service excellence

Education

Fund administration experience

Tools

Fund accounting software

Job description

Meraki Talent are partnering with a growing Financial Services firm in Glasgow who are looking to appoint an Account Relationship Manager.

As the main point of client contact, you will build and maintain trusted client relationships, and work to the highest standards, providing a first class client experience.

Key duties will include;

• Main point of contact for a number of client relationships
• Understanding clients needs and expectations
• Identify additional business opportunities
• Liaise with technology teams to make the client platform functional
• Ensure set SLA’s are met and achieved
• Advising clients on regulatory changes

Applicants must have come from a Fund Administration background, where they have been servicing several hedge fund clients. Applicants should also have a technical hedge fund accounting background to deal with complex client queries.

Additionally, applicants must be able to demonstrate first class client service skills, and have a proven track record in developing and maintaining client relationships, and be comfortable in challenging difficult or complex stakeholders. The ability to develop and implement strategies for client retention is also an essential, as our client really do put the customer first.

This is a high performing team environment, where hard work is recognised.

Hybrid Working