Account Manager

JR United Kingdom; East Midlands; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a rapidly growing logistics company as a Graduate Account Manager, where you will thrive in a vibrant work culture that values your growth and work-life balance. In this dynamic role, you'll engage with customers, manage accounts, and collaborate with operations to deliver tailored solutions. With a structured career development plan and opportunities for progression, you can expect to advance through stages from Account Manager to Senior Account Partner, all while enjoying a supportive team environment. If you're passionate about customer success and eager to learn, this is the perfect opportunity for you.

Benefits

Contributory pension with up to 6% employer contribution

Life Assurance of 4 times basic salary

Up to 8 weeks paid Enhanced Parental Leave

Monday – Friday, 9-5 pm work hours

Charity top-up scheme

Coffee house with premium coffee and tea

Free offsite parking

Short walk to local retail park

Culture of internal promotion and progression

Qualifications

• Minimum of 6 months customer-facing experience required.
• A 2:1 degree is essential for this role.

Responsibilities

• Manage customer accounts and ensure smooth operations.
• Source leads and build relationships with new and existing clients.
• Collaborate with operations to provide best solutions.

Skills

Customer Relationship Management

Sales Skills

Communication Skills

Problem Solving

Negotiation Skills

Education

2:1 Degree

Job description

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Join Our Team - Graduate Account Manager

How does working for a rapidly growing business with a vibrant work culture, where you feel invested in and supported sound? We have the role for you.

As a Customs Specialist, you can enjoy the stability of a career in logistics and focus on your career development where work/life balance is valued and supported by a team that is rooting for your success.

First year – Stage 1 - Account Manager - Basic Salary – £30K

12+ months – Stage 2 Account Manager - Basic Salary – £35K

24+ months – Stage 3 Senior Account Manager Basic Salary – £40K

36+ months – Stage 4 - Account Partner - Basic Salary – £45K

48+ months – Stage 5 - Senior Account Partner - Basic Salary – £50K & a company car

The impact you will have

It’s time to step into the world of logistics, where you’ll be immersed in a fast-paced and dynamic environment where every day is different with plenty of opportunities for learning and growth.

From road, rail, sea, and air – you’ll become an expert in all the solutions we offer to some of the world’s leading businesses.

The world of logistics can be an ever-changing landscape, whether it’s customs complexities, new legislation or moving unusual goods – it’s your task to navigate through this all whilst providing innovative solutions to your customers.

Everyday we strive to be Solutions Architects – but what does that mean? It’s about not just finding any solution, but the right solution to help your customers succeed.

As an Account Manager you’ll have the opportunity to grow your skillset, collaborate with customers across the globe, and make your mark on the industry!

A typical day

• Our customers' success is at the heart of everything we do – it’s paramount to always keep your customers up to date by communicating updates regularly.
• By liaising with our Operations Teams, you will oversee that all journeys are smooth-running. If there is a hitch, you’ll be on hand to guide your customer through the process.
• Sourcing leads, making contact by phone calls and video, and pro-actively building relationships with new and existing customers, to ensure you are meeting their needs and develop future opportunities with existing accounts.
• You will have full autonomy of the sales cycle from sourcing to managing all your accounts in your portfolio.
• Collaborating with our Operations Team to source and quote for the best solutions for both new and existing customers via all modes of transport and markets.
• Navigating through the ever-changing world of logistics – every day is a school day! Eager to learn and develop your own knowledge, whilst being supported by industry professionals.

Supporting you along the way

We will help you thrive in your role by committing to your personal development.

With structured learning set in place from your first day, you’ll be equipped with all the knowledge of our market-leading solutions to provide the highest level of service to your customers.

You will have the support of a whole team of people who want you to succeed, with access to 121 coaching with senior members of the team to help develop your skills and achieve your financial targets.

We are committed to your long-term career, enabling you to progress financially and personally with a structured career development. Our Account Management scheme is performance based, offering a starting salary of £30K per annum progressing to a Senior Account Partner with a basic salary of £50k per annum and a company car plus uncapped bonus.

Is this role for you?

• Do you have a minimum of 6 months customer facing experience?
• Do you have a 2:1 degree?
• Are you confident in reaching out and instigating conversations with potential customers?
• Are you passionate about providing value to customers?
• Are you driven, resilient, and determined to succeed?
• Can you work independently?

What we’ll offer you

Besides being a great place to work with a lovely bunch of people (well we think so anyway!) here is what we have to offer you:

• Contributory pension with up to 6% employer contribution
• Life Assurance of 4 times basic salary on commencement of employment
• Family focused: Up to 8 weeks paid Enhanced Parental Leave for new parents
• Monday – Friday, 9-5 pm inclusive of an hour’s lunch
• Charity top-up scheme
• Coffee house with 200 Degrees Coffee and Bird and Blend tea
• Free offsite parking a short walk away
• Short walk to the local retail park
• Culture of internal promotion and progression