Account Manager

Jingdong Logistics; Coventry; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

JINGDONG Logistics in Coventry is seeking an Account Manager to lead enterprise client development and deliver bundled logistics solutions across procurement needs. You will sign contracts, execute sales plans, and coordinate with internal teams to ensure seamless delivery and value delivery for major accounts.

In this role you will identify new opportunities, maintain signed clients, manage receivables, and strengthen customer relationships in a fast-growing logistics environment that leverages

Responsibilities

• Customer Development and Performance Achievement: develop large enterprise clients and execute sales plans.
• Solution Development and Execution: sign contracts and provide bundled logistics solutions.
• Opportunity Identification and Operations Maintenance: identify opportunities and maintain signed clients.
• Information Feedback and Communication: relay market and client feedback to internal teams.
• Receivables Collection and Customer Relationship Maintenance: collect receivables and strengthen client loyalty.

Job description

## Account ManagerApply: GBR-England-West Midlands-Coventry: Full time: Posted Today: JR104154**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Customer Development and Performance Achievement: Responsible for developing large enterprise clients such as Fortune 500 companies, large listed companies, state-owned enterprises, and central SOEs; execute sales plans, achieve performance and customer development targets, and expand sales business.Solution Development and Execution: Sign contracts with large enterprise clients, prepare and execute sales and service plans, provide comprehensive bundled solutions to meet procurement needs.Opportunity Identification and Operations Maintenance: Identify business opportunities, lead and assist in the operations and maintenance of signed clients, implement optimization measures, create marketing and application scenarios, and enhance customer experience.Information Feedback and Communication: Understand market and customer needs, provide feedback on industry-related information, strengthen collaboration with internal operations and business teams, and coordinate online procurement, payment recovery, and after-sales service for clients.Receivables Collection and Customer Relationship Maintenance: Responsible for collecting receivables from clients with payment terms, regularly provide after-sales service, continuously strengthen customer relationship building, and improve customer satisfaction and loyalty.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.*