Account Manager

Churchill Services; Birmingham; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Sick pay

Maternity/Paternity leave

Life assurance

24/7 GP access

Volunteer days

Perks and discounts

Training & development

Wellbeing & Inclusion

Recognition & rewards

Job summary

Churchill Services in the Midlands is seeking an experienced Grounds & Landscaping Account Manager to lead a large multi-site contract across Birmingham, Coventry and Leicester. You will manage grounds maintenance, drive service delivery and coach local teams to deliver high standards.

The role emphasizes strong client relationships, health and safety compliance, budgeting and continuous improvement. A management qualification and proven leadership in landscaping are desirable, with a

Qualifications

• Management qualification is required.
• Experience in grounds maintenance or landscaping is preferred.

Responsibilities

• Maintaining strong client relationships with high levels of satisfaction.
• Providing and maintaining the quality-of-service delivery.
• Managing, recruiting, and coaching local service teams.
• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to.
• Looking for opportunities for continuous improvement, cost savings, and account growth.

Skills

Interpersonal communication

Leadership

Budgeting & forecasting

Health & Safety awareness

PowerPoint

Excel

Client relationship management

Education

Management Qualification

Tools

PowerPoint

Excel

Job description

Location: sites across Birmingham, Coventry and Leicester
Salary: £35,000 - £40,000 per annum depending on experience + company car or car allowance

We are looking for an experienced Grounds & Landscaping Account Manager to join our growing Grounds & Landscaping division in managing a large local housing association contract across Birmingham, Coventry and Leicester.

You’ll be leading all aspects of grounds maintenance on a large multi-site, residential contract across the region. You will lead and motivate a team of Grounds staff, demonstrating the energy and drive to take the contracts forward.

As a Grounds & Landscaping Account Manager, you will be responsible for:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to
• Looking for opportunities for continuous improvement, cost savings, and account growth.

As a Grounds & Landscaping Account Manager, you will have:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the grounds & landscaping industry
• Strong commercial awareness, financial management, and IT literacy including PowerPoint and Excel

What's in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Please note: Security clearance (DBS) is required for this role.

Qualifications

• Management Qualification

Keywords

grounds account managergrounds maintenance managergrounds and landscaping manager