Account Manager

Churchill Group; Birmingham; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Company sick pay

Maternity and paternity leave support

Life assurance cover

GP access and wellbeing support

Volunteer days

Job summary

Churchill Group is seeking an experienced Grounds & Landscaping Account Manager to lead all aspects of grounds maintenance on a large multi-site residential contract across Birmingham, Coventry and Leicester. You will lead and motivate a team of Grounds staff, driving contract delivery and client satisfaction.

The role requires strong leadership, fiscal oversight, and a proactive approach to health and safety, with a focus on continuous improvement and cost savings.

Qualifications

• Excellent interpersonal communication and people management skills.
• Experience with financial forecasting, budgeting, and analysis.
• Working knowledge of Health and Safety systems in the grounds & landscaping industry.
• Strong commercial awareness, financial management, and IT literacy including PowerPoint and Excel.

Responsibilities

• Maintain strong client relationships with high levels of satisfaction.
• Provide and maintain the quality-of-service delivery.
• Manage, recruit, and coach local service teams.
• Carry out ad-hoc and regular activities such as projects, reports, and audits to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to.
• Look for opportunities for continuous improvement, cost savings, and account growth.

Skills

Interpersonal communication

People management

Leadership

Budgeting

Forecasting

Financial analysis

IT literacy

Tools

PowerPoint

Excel

Job description

Location: sites across Birmingham, Coventry and Leicester
Salary: £35,000 – £40,000 per annum depending on experience + company car or car allowance

We are looking for an experiencedGrounds & Landscaping Account Manager to join our growing Grounds & Landscaping division in managing a large local housing association contract across Birmingham, Coventry and Leicester.

You’ll be leading all aspects of grounds maintenance on a large multi-site, residential contract across the region. You will lead and motivate a team of Grounds staff, demonstrating the energy and drive to take the contracts forward.

As a Grounds & Landscaping Account Manager, you will be responsible for:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to
• Looking for opportunities for continuous improvement, cost savings, and account growth.

As a Grounds & Landscaping Account Manager, you will have:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the grounds & landscaping industry
• Strong commercial awareness, financial management, and IT literacy including PowerPoint and Excel

What's in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..

Please note: Security clearance (DBS) is required for this role.