Account Manager

PlanetRecruitment; Aylesbury; On-site; GBP 29,000 - 35,000; Full time

Job summary

PlanetRecruitment is looking for an Account Manager to join a busy team in Aston Clinton on a 6-month fixed-term contract with a view to permanent employment. You will manage key client accounts, build strong relationships and ensure orders and events are delivered smoothly from start to finish.

Ideal candidates are highly organised, comfortable communicating with clients and internal teams, and able to manage multiple accounts and deadlines while using Microsoft Excel.

Qualifications

• Experience in FMCG, brand events or trade show environments.
• Highly organised with excellent attention to detail.
• Confident communicating with clients and internal teams.
• Proactive and comfortable working in a fast-paced environment.
• Able to manage multiple accounts, deadlines and priorities at once.
• Commercially aware and comfortable working within budgets.
• Strong team player who is happy to support colleagues when needed.

Responsibilities

• Managing day-to-day communication with key clients and responding to enquiries promptly and professionally.
• Taking ownership of the full client order lifecycle, from initial requirements through to completion.
• Planning ahead to ensure staffing, drivers, equipment and logistics are in place for upcoming events.
• Identifying potential issues early and putting solutions in place before they become a problem.
• Supporting clients, drivers, crew and couriers throughout events.
• Organising regular client calls to review service, identify upselling opportunities and forecast future business.
• Working within agreed client budgets.
• Preparing Health & Safety reports, risk assessments and method statements.
• Maintaining accurate stock and equipment information.
• Completing monthly reports, KPIs and financial information within required deadlines.
• Working closely with the warehouse team to ensure orders are delivered on time and in full.

Skills

FMCG

Brand events

Trade show environments

Microsoft Excel

Tools

Microsoft Excel

Job description

Salary: GBP32000 - GBP32000 per annum

Location: Aston Clinton
Salary: £32,000 per annum
Contract: 6-month fixed-term contract
Job Type: Full-time

We are currently recruiting for an Account Manager to join a busy and growing team based in Aston Clinton on a 6-month fixed-term contract with the possibilty to go perm!

This is a varied role where you’ll be responsible for managing key client accounts, building strong relationships and making sure every order and event is delivered smoothly from start to finish.

You’ll work closely with clients, warehouse teams, drivers, crew and suppliers, so this role would suit someone who is organised, proactive and confident communicating with a wide range of people.

The Role

As an Account Manager, your responsibilities will include:

• Managing day-to-day communication with key clients and responding to enquiries promptly and professionally
• Taking ownership of the full client order lifecycle, from initial requirements through to completion
• Planning ahead to ensure staffing, drivers, equipment and logistics are in place for upcoming events
• Identifying potential issues early and putting solutions in place before they become a problem
• Supporting clients, drivers, crew and couriers throughout events
• Organising regular client calls to review service, identify upselling opportunities and forecast future business
• Working within agreed client budgets
• Preparing Health & Safety reports, risk assessments and method statements
• Maintaining accurate stock and equipment information
• Completing monthly reports, KPIs and financial information within required deadlines
• Working closely with the warehouse team to ensure orders are delivered on time and in full
• Booking and coordinating drivers, external crew and suppliers where required
• Making sure all relevant documentation and information is shared with the appropriate teams
• Providing support and guidance to administrators and other Account Managers
• Helping to ensure the wider office team meets its daily tasks and deadlines

About You

We’re looking for someone who is:

• Experienced in FMCG, brand events or trade show environments
• Highly organised with excellent attention to detail
• Confident communicating with clients and internal teams
• Proactive and comfortable working in a fast-paced environment
• Able to manage multiple accounts, deadlines and priorities at once
• Confident using Microsoft Office, particularly Excel
• Commercially aware and comfortable working within budgets
• Able to identify problems and find practical solutionsA strong team player who is happy to support colleagues when needed

Working Hours

The role may occasionally require flexibility outside normal working hours, including some evenings during the week and weekend work as part of a team rota.