Account Management Coordinator

Bionical Emas; Etwall CP; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days vacation

Vacation days purchasing scheme

Discretionary Annual Bonus

Sabbatical after 2 years

Job summary

Bionical Emas is seeking an Account Management Coordinator to support the CTS department in delivering projects and orders. You will grow with the business by understanding the CTS ecosystem, pharmaceutical products, and markets involved.

The role requires office attendance 3 days a week in Willington, with a focus on sourcing, procurement, and customer/ supplier relationships to ensure timely, compliant fulfilment.

Qualifications

• Requires degree level education or equivalent.
• Excellent written and verbal communication skills.
• Strong administrative, planning and organisational abilities.
• Customer-focused, enthusiastic and proactive attitude.
• Ability to work both in a team and independently under pressure.

Responsibilities

• Support Account Management in sourcing and procurement activities.
• Develop global sourcing contacts and networks.
• Build knowledge of customers, suppliers, products, and markets.
• Foster professional relationships with CTS team to meet targets.
• Procure competitively priced products while adhering to ethics and processes.
• Collaborate with internal and external stakeholders to fulfil orders accurately and timely.
• Assist with research projects and general administrative duties.
• Ensure adherence to GDP, quality processes, and regulatory requirements.

Skills

Communication

Organization

Problem solving

Teamwork

Proactive

Education

Degree level education

Tools

MS Office

CRM systems

Job description

A Career with Purpose

Bionical Emas is a global Early Access Programs (EAP) and Clinical Trial Supply (CTS) group bringing life-changing medicines to patients around the world. Their range of services and capabilities benefit many of the world’s leading pharma and biotech companies.

A Career with Purpose

Bionical Emas is a global Early Access Programs (EAP) and Clinical Trial Supply (CTS) group bringing life-changing medicines to patients around the world. Their range of services and capabilities benefit many of the world’s leading pharma and biotech companies. At Bionical Emas, you will have the chance to develop your career while working with an outstanding team of people. Our shared values create a unique culture that guides our actions and defines who we are. You will be a part of a welcoming, flexible, and supportive culture that values trust and belonging. We believe that creating opportunities for our people to develop their skills is crucial to our growth and success. If you are inspired by changing the lives of patients all over the world, we’d love to hear from you.

About The Role

We are looking for an Account Management Coordinator to support the CTS department on the delivery of projects and orders. We are looking for an individual to grow with the business by developing a deep understanding of the CTS eco‑system, the relevant pharmaceutical products and markets we are involved in.

This individual will need to be in the office 3 days a week in Willington.

What will your job look like?

• Support the Account Management team in achieving the business’s sourcing and supply strategy
• Develop the business’s global sourcing and procurement contacts/networks and processes, including identification and development of new sourcing opportunities
• Develop detailed knowledge of (existing and potential) global customers, suppliers, pharmaceutical products, supply chain and markets
• Develop trusted, professional relationships with the CTS Department to help achieve the business unit’s targets
• Source and procure competitively priced products for customers, in accordance with the business’s ethics and processes
• Work effectively with all relevant external third parties and all internal staff/departments, to achieve efficient, timely and accurate fulfilment of customer orders, without compromising quality
• Administrative tasks and assist in research and other projects for the business, as required
• Ensure that all duties are carried out in compliance with the business’s applicable quality processes and SOPs, Good Distribution Practice (GDP) and within all applicable licensing/regulatory requirements
• Comply with health & safety, anti-bribery & corruption, data protection and other compliance programmes or requirements, in effect from time to time
• Ensure that all duties are carried out in compliance with all contractual obligations relating to the business’s procurement and supply to customers
• Develop understanding of (and comply with) all of the business’s systems and processes, including in relation to purchase and sale of products

What will you need to succeed?

• Degree level education or equivalent
• Ability to work in the office 3 days a week
• Willingness and desire to develop within, and add value to, the business
• Good communication skills, both oral and written
• Good administrative, planning & organisational skills
• Customer-focused, enthusiastic and pro‑active
• Initiative coupled with good problem solving & decision‑making abilities
• Ability to work effectively within team or individually, and interact confidently with colleagues
• Proficiency in use of commonly‑used IT platforms and packages
• Commercial awareness with attention to detail
• Ability to work under pressure and within time constraints whilst being compliance‑focused

What will you get in return?

We want you to do your best work! We care about our people’s well‑being, their personal development and providing a true work-life balance. Our benefits are aligned with our culture and values and are intended to maximize your experience working for us. Here are some of the benefits you can expect from working for Bionical Emas.

• 25 days of vacation
• Vacation days purchasing scheme
• 1 extra vacation day per each 3 years of service
• Discretionary Annual Bonus
• Sabbatical of 3 to 6 months (after 2 years of service)
• Free food and beverages at all offices
• Life Insurance
• Health Insurance and Employee Assistance Programme
• Employee Support Networks - help us continue to build on our inclusive culture
• Flexible and hybrid work

We Are Bionical Emas

We are proud of our people and proud of our achievements. We encourage and hire people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Bionical Emas' management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Bionical Emas offers equal opportunities and is committed to diversity in its workplace and providing accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Bionical Emas and need accommodation or special assistance, please let us know by sending an email with your request to the recruitment team at [e-mail].

We Are Bionical Emas,

where each person is unique. We celebrate individuality while encouraging our talents to work as a team. Together, we make a difference by powering an inclusive future for all. Be you, with us.

Powering the patient journey