Account Handler - Motor Trade (Trainee)

Jensten Group; England; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

27 days annual leave

Pension scheme

Flex-benefits

Group Life Assurance

Maternity/Paternity/Adoption leave

CII study support

Perks at work

Holiday purchase scheme

Job summary

Jensten Motor Trade is seeking a Trainee Account Handler to join the Bexleyheath team. Based at the Bexleyheath office, you will learn to provide exceptional client service, support business growth, and assist the Account Handler team in day-to-day activities.

This entry-level role is suitable for school leavers or candidates seeking a second job, with career progression and industry development opportunities within insurance.

Qualifications

• Good communication and written skills with a keen eye for detail.
• Customer service and relationship-building skills are important.
• Interest in Insurance; understanding basics is a plus but not essential.

Responsibilities

• Assist with insurance solutions and risk management to secure new business.
• Support the Account Handler team in day-to-day activities.
• Help improve team performance and provide solutions.
• Learn client operations, risks and risk management approaches.
• Ensure compliance with FCA and internal procedures.

Skills

Communication

Customer service

Telephone manner

Attention to detail

Willingness to learn

Job description

The Role

Do you live in or near the Bexleyheath area?

Are you looking to get into the world of Commercial insurance?

We're looking for Trainee Account Handler to join our Jensten Motor Trade new business team.

Based from our Bexleyheath office, you'll be trained to learn to provide exceptional service to our clients, support business growth, and help the Account Handler team.

This is a fantastic opportunity to develop your career within a dynamic and growing insurance broker.

This role could be ideal for a school leaver or would consider a 2nd jobber.

Some key accountabilities will include:

• Help with insurance solutions including insurance policies and other risk management solutions, with purpose to secure new business

• Work closely with the Account Handler team, assisting where needed

• To assist in team performance and help provide solutions.

• To learn and understand client’s business operations, opportunities and risks and their approach to risk management and insurance.

• To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA

About you

As our Trainee Account Handler, you’ll have good communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also be or have:

• Insurance industry background or understand the basics of Insurance is desirable but not essential

• Great customer service and communication skills

• Excellent telephone manner, being able to build working relationships easily

• Drive and genuine passion to learn and develop within Insurance

• Good attention to detail and can multi-task, updating relevant systems and admin

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.

• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays

• Auto enrolment into our excellent pension scheme (5% employer matched contribution)

• Flex-benefits- A range of flexible benefits to choose from, that are most important to you

• Group Life Assurance cover

• 3 months Maternity, Paternity & Adoption leave all fully paid

• Professional CII qualification study support relevant to your role and career

• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.

• Holiday purchase scheme- up to 5 days annually

About Us

Jensten Motor Trade is a leading broker in the premises-based UK Motor Trade, with over 2,500 garages relying on the business for specialist advice and access to bespoke schemes for the industry. Clients range from sole traders to national franchises. The business also has expertise in placing fleet insurance, focusing on the chauffeur and construction sectors.

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.

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