Account Handler

Howden; Slough; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Howden is looking for a detail-oriented team player to support its Livestock broking team. The role involves handling administrative and technical tasks, preparing documentation, and maintaining accurate records to enable brokers to market risks in Lloyd’s and other markets.

Ideal candidates will have advanced Excel and MS Office skills, and experience in livestock or agriculture is advantageous. The position offers hybrid working arrangements within the UK.

Qualifications

• Proven ability to work as part of an open and collaborative team.
• Organised with attention to detail.
• Advanced Excel and MS Office skills are required.
• Experience in livestock or agricultural sector is advantageous.

Responsibilities

• Participates in team meetings as required.
• Manages assigned projects and contributes to others as needed.
• Prepares documentation and data to enable brokers to market risks.
• Maintains up-to-date records on Company systems and e-trading platforms.

Skills

Advanced Excel

Attention to detail

Team player

MS Office

Communication skills

Tools

Outlook

Microsoft Word

Microsoft Excel

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

This position offers an exciting opportunity to work in a dynamic and global environment, collaborating with various brokers and team members from around the world. The Livestock team has been growing year on year and we are seeing exciting opportunities and submissions from both new/existing territories.

In this role, you will be supporting our broking team with key administrative and technical tasks. You’ll be responsible for preparing slips, endorsements, spreadsheets, and other documentation to enable brokers to market risks in Lloyd’s and other markets. This position offers the opportunity to deepen your understanding of the insurance process within a dynamic and growing team, providing a strong platform for career progression in the industry.

What you’ll do

• Participates in team meetings as required
• Manages assigned projects and contributes to other project as required
• Provides input to team meetings to ensure appropriate information is considered
• Assists in monitoring renewal and new business activity to aid effective planning and resourcing
• Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
• Develops strong relationships with markets
• Checks market presentations
• Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
• Takes responsibility for data entry, credit control and chasing subjectivities where required
• Liaises with processing technicians and IBA as required
• Ensures up to date records are maintained at all times on the Company systems and any e-trading platform

Who we’re looking for

• Ability to work well as part of an open and collaborative team
• Organised with attention to detail
• Confidence to work with others and provide a supporting role to the team.
• Advanced Excel and computer literate skills in basic software (i.e Outlook, Microsoft Excel, Word etc.)
• Previous experience or a background within livestock, farming or the agricultural sector would be advantageous, although this is not essential.

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.