Account Handler

HIBL; Greater London; Hybrid; GBP 25,000 - 38,000; Full time

Job summary

Howden in London seeks a driven livestock admin assistant to support our broking team with documentation, slips, and endorsements, enabling brokers to market risks in Lloyd’s and other markets.

You will handle data entry, prepare market documentation, and build relationships with markets, while using advanced Excel and standard office software.

This permanent, hybrid role offers a clear path for career progression within a global insurer and the chance to work across international teams.

Qualifications

• Experience in administrative/technical tasks within insurance broking is favourable.
• Strong Microsoft Excel skills and data handling.
• Organised and detail-oriented with good communication.

Responsibilities

• Participates in team meetings as required
• Manages assigned projects and contributes to others
• Provides input to team meetings to ensure accurate information
• Assists in monitoring renewal and new business activity
• Reviews client documentation to support quoting process
• Develops strong relationships with markets
• Checks market presentations
• Produces high quality, compliant market documentation with required authorisations
• Takes responsibility for data entry, credit control and chasing subjectivities
• Liaises with processing technicians and IBA as required
• Maintains up-to-date records on company systems and e-trading platform

Skills

Organised with attention to detail

Open and collaborative team

Confidence to support team

Advanced Excel

Outlook & MS Office proficiency

Tools

Outlook

Microsoft Excel

Word

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

This position offers an exciting opportunity to work in a dynamic and global environment, collaborating with various brokers and team members from around the world. The Livestock team has been growing year on year and we are seeing exciting opportunities and submissions from both new/existing territories. In this role, you will be supporting our broking team with key administrative and technical tasks. You’ll be responsible for preparing slips, endorsements, spreadsheets, and other documentation to enable brokers to market risks in Lloyd’s and other markets. This position offers the opportunity to deepen your understanding of the insurance process within a dynamic and growing team, providing a strong platform for career progression in the industry.

What you’ll do

• Participates in team meetings as required
• Manages assigned projects and contributes to other project as required
• Provides input to team meetings to ensure appropriate information is considered
• Assists in monitoring renewal and new business activity to aid effective planning and resourcing
• Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
• Develops strong relationships with markets
• Checks market presentations
• Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
• Takes responsibility for data entry, credit control and chasing subjectivities where required
• Liaises with processing technicians and IBA as required
• Ensures up to date records are maintained at all times on the Company systems and any e-trading platform

Who we’re looking for

Ability to work well as part of an open and collaborative team

Organised with attention to detail

Confidence to work with others and provide a supporting role to the team. Advanced Excel and computer literate skills in basic software (i.e Outlook, Microsoft Excel, Word etc.)

Previous experience or a background within livestock, farming or the agricultural sector would be advantageous, although this is not essential.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations.

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we’re a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner’s mindset is something that’s embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.