Account Handler

Christie Insurance; Milton Keynes; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Annual leave

Bank holidays

Leave carryover

Income protection

Sick pay

CII membership paid

Learning & development

Referral bonus

Job summary

Christie Insurance in Milton Keynes is seeking an organised account handler to support our New Business and Renewal teams. You will link account executives, clients, and underwriters, coordinating the full policy lifecycle and ensuring high service standards.

The role requires experience in commercial brokering across multiple lines, strong organisation, and excellent communication. Hybrid working supported after probation with a generous benefits package.

Qualifications

• Experience in commercial brokering or account handling across multiple lines.
• Knowledge of general insurance products.
• Cert CII qualification or willingness to pursue it.
• Excellent organisation and attention to detail.
• Strong communication and multitasking abilities.
• Proficiency with Microsoft Office.

Responsibilities

• Provide dedicated technical and administrative support across our teams, collaborating with account executives.
• Track renewals and prepare market presentations and tender documentation.
• Administer full policy lifecycles, including processing new business, mid-term adjustments and renewals.
• Negotiate with panel of insurers to ensure competitive cover.
• Issue accurate policy documentation, including advice and invoices.
• Act as a point of contact for clients, responding to queries.
• Maintain accurate client records and financial transactions.
• Ensure adherence to underwriting guidelines and regulatory requirements.
• Assist accounts with credit control and premiums.

Skills

Account handling

Commercial brokering

Multi-line insurance

MS Office

Education

CII qualification in progress

Cert CII qualification

Tools

Acturis

MS Office

Job description

Account Handler- supporting New Business and Renewal teams

Location

Milton Keyne

About

us
Christie Insurance is a forward-thinking Insurance Brokerage and proud member of a Christie Group plc https://www.christiegroup.com delivering specialist sector expertise and trusted, personalised support to clients across the UK. In partnership with Christie & Co and Christie Finance, we offer a truly integrated solution—facilitating business sales, securing tailored funding, and providing insurance services that safeguard our clients’ futur

es.
Here, your voice matters. We foster a collaborative environment where ideas are welcomed, and you can actively shape the direction and success of the business. As an independent brokerage, we offer unmatched access to professionals across our sectors, empowering you to make a real impact while building a rewarding career. Christie Insurance is more than just a workplace—it’s a launchpad for your car

eer.
We are looking to recruit a new member to support our strategic growth plans into our support team. You'll be a key part of our growing team, supporting our dynamic new business and renewals teams. If you are passionate about being involved in helping business owners secure their futures and thrive on building relationships with high-performing teams that values expertise, autonomy, and ambition, Christie Insurance is the place to make your mark. The

Role

We are looking for a highly organised and proactive account handler to provide critical administrative and technical support across three of our dynamic client teams. You will act as a crucial link between our account executives, clients and underwriters. Your primary focus will be on supporting the full policy lifecycle, managing documents whilst ensuring a high standard of client service and regulatory comp

liance.
This role is ideal for someone who thrives in a fast-paced, client-facing environment who enjoys working across multipl

Responsibilities

• you will:
  Provide dedicated technical and administrative support across our teams, collaborating with our account executives to service
• portfolios.Track renewals, gathering data and information to prepare market presentations and tender documentation in an efficient and tim
• ely manner.Administer full policy lifecycles, including processing any new business, mid-term adjustments an
• d renewals.Negotiate with our panel of insurers to ensure they remain competitive and provide the right levels of cover
• for clientsIssue accurate policy documentation, covering advice and invoices
• to clients.Act as a point of contact for clients, responding to general cover queries and offer
• ing advice.Maintain accurate and up to date client records and financial transactions
• on ActurisEnsure full adherence to internal underwriting guidelines and regulatory requirements (F
• CA and TCF)Assist accounts with credit control, ensuring all client premiums and within agreed

The suitable candidate for this role

• would bring:
  An understanding of commercial brokering or account handling experience across multiple lines (Property, Liability, D&O, Life and Busines
• s protections)An understanding of general insurance products and the commercial under
• writing marketCert CII qualification; or willingness to wo
• rk towards it.Excellent organisation skills and atten
• tion to detailExcellent verbal and written communication skills, with proven ability to manage multiple priorities
• across teams.Proficient in Microsoft office applicatio

What we can offer you

• we can offer you
  Hybrid working after the
• probation period25 days of annual leave pl
• us bank holidaysHoliday carryover & additional
• Christmas leave
• Company sick payIncome protection if
• you fall unwellLearning and Development opportunities including paying CII membership and all
• stance via PlummCycl
• e to work schemeHealth, Lifestyle a
• nd Gym Discounts“Recommend a Friend” employe
• e referral bonusEnhanced famil
• y friendly leave