Account Handler

Everywhen, part of the Ardonagh Group; London Borough of Croydon; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Everywhen, part of the Ardonagh Group, in Croydon is looking for an Insurance Account Handler. You will manage a designated portfolio of clients, build strong relationships, and support their insurance needs with excellent service.

The role offers a Monday to Friday schedule with weekends off, and a generous bonus structure inside a flexible, hybrid working arrangement. The successful candidate will have insurance industry experience and a proactive, compliant attitude, with opportunities to

Qualifications

• Insurance industry experience is essential.
• Strong communication over phone and face-to-face.
• Interest in pursuing CII/ACII with company support.
• Collaborative and resilient in a fast-paced environment.

Responsibilities

• Manage a designated portfolio of clients and build strong relationships.
• Support clients with their insurance needs and deliver excellent service.
• Contribute to a flexible, hybrid working culture and team goals.

Skills

Insurance industry experience

Customer service

Communication skills

Team player

Attention to detail

Education

CII/ACII study support

Job description

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here inCroydon., You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.
We're open to diverse backgrounds, but here are a few essentials:

• Insurance industry experienceis a must.
• Apositive, proactive attitudeand a drive to deliver the best client experience.
• Curiosity and a willingness to learn-we'll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face-to-face.
• Acollaborative spiritand the resilience to adapt in a fast-paced environment.
• Integrity and honesty-essential in our regulated industry and valued in our culture.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
As anInsurance Account Handler, you'll enjoy aMonday to Friday schedule(yes, weekends off!), acompetitive salary based on your experience, and agenerous bonus structure. Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone.