Account Handler

Prospections (International) Limited; Ipswich; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic and innovative commercial insurance broker in Ipswich, dedicated to exceptional client service. This role offers a unique opportunity to thrive in a supportive environment, focusing on customer satisfaction rather than sales. Enjoy generous holiday allowances, free parking, and a pension plan while being part of a forward-thinking business that values your growth. If you are passionate about client service and have a strong team mentality, this position is perfect for you!

Benefits

Generous holiday allowances

Free parking

Pension plan

Qualifications

• Strong passion for client service and teamwork.
• Experience in commercial insurance is advantageous.

Responsibilities

• Handle incoming enquiries and provide quotes using IT systems.
• Maintain direct communication with clients for clarity.

Skills

Client Service

Communication Skills

Teamwork

Insurance Knowledge

Tools

IT Systems

Job description

Are you passionate about delivering exceptional Client service in the insurance industry? Join an innovative and rapidly growing Commercial Insurance Broker in Ipswich, where the focus is entirely on customer experience and satisfaction. This is an Insurance role like no other, offering a unique opportunity to work in a professional, fun, and supportive environment.

Why You Should Apply for the position of Account Handler:

• Be part of a forward-thinking business with ample opportunities for career progression
• Enjoy a fantastic working environment in a beautiful location
• Benefit from generous holiday allowances, free parking, and a pension plan

Key Responsibilities As Account Handler

• Handle incoming enquiries and provide quotes using sophisticated IT systems
• Maintain direct communication with clients, ensuring clarity and understanding
• Uphold the brand's tone and service excellence that has driven its success
• Focus on customer service rather than sales, providing clients with the best options available

What We're Looking For

• Passion for Client service and a strong team mentality
• Experience in Commercial Insurance is a distinct advantage, though a solid general Insurance background will also be considered
• Excellent communication skills, both oral and written, to effectively engage with Clients
• Ability to listen, be patient, and explain policies clearly to Small Business Clients