Account Handler

Grosvenor Insurance Brokers; Chester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

27 days holiday

Birthday off

Holiday purchase scheme

Job summary

Grosvenor Insurance Brokers is seeking an experienced Account Handler to join its Commercial Team. You will develop and maintain a portfolio of SME and Commercial clients, visiting clients when required and collaborating with an Account Executive to grow the book of business.

You should bring proven insurance sales experience, strong relationship skills, FCA knowledge and the ability to manage large caseloads with accuracy, aiming to deliver excellent customer service and maintain compliant

Qualifications

• Previous insurance sales experience in SME/Commercial.
• Ability to build and maintain relationships with clients and colleagues.
• Knowledge of FCA compliance in insurance products.
• Proven ability to manage large caseloads with high accuracy.

Responsibilities

• Develop and maintain a growing book of commercial clients in collaboration with an Account Executive.
• Visit clients as required to strengthen relationships and identify needs.
• Liaise with insurers to secure the best terms for clients.
• Ensure high levels of customer service while maintaining FCA compliance.

Skills

Insurance sales

Relationship building

Multi-tasking

Attention to detail

Customer service

Insurance IT systems

Education

Cert CII or working towards

Tools

SSP

Acturis

Job description

Grosvenor Insurance is a dynamic insurance broker, specialising in delivering tailored insurance solutions that precisely meet its clients’ requirements. This often involves bespoke underwriting, but when clients need something, Grosvenor makes it happen. The team takes pride in finding solutions, making things happen and ensuring clients get exactly what they want, in precisely the way they want it.

Grosvenor Insurance is proudly part of the wider JMG Group, a Top 30 UK insurance broker with a strong presence across the country and a reputation for rapid growth and continued success in the market.

JMG Group places in excess of £500 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing – values that shape everything we do. Our success is driven by our talented people, modern systems and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners.

The Opportunity

Due to continued success and business growth, we are looking to expand our hugely successful Commercial Team, with an additional experienced Account Handler who would like to develop their career and have the opportunity to visit clients and help build and maintain a successful book of business in collaboration with a fully supportive and dedicated Account Executive.

Key Skills/Experience Required

To be considered for this position you must possess the following:

• Previous insurance sales experience, ideally within the SME or Commercial
• Ability to build and maintain good working relationships with colleagues and customers
• Knowledge of insurance products and principles of FCA compliance
• Proven track record of sales success within a customer service focused environment
• Ability to multi-task and handle large caseloads
• I.T. skills including use of an insurance IT system, ideally SSP or Acturis
• The ability to work to a high level of accuracy
• Exemplary customer service skills with the ability to build solid relationships with clients and insurers
• Willingness to work towards Cert CII or already hold qualifications
• 27 days holiday entitlement +birthday off +additional days available for purchase