Account Executive (Print, Signage + Visibility and Branded Merchandise), Windsor

HH Global; Windsor; On-site; GBP 26,000 - 38,000; Full time

Job summary

HH Global is seeking an Account Executive to work closely with suppliers and internal contacts to deliver services to clients professionally, to specification and on time.

You will deliver excellent client service, reporting and project delivery while developing and maintaining strong relationships with key client stakeholders and suppliers, all in line with KPIs, SLAs and client briefs. The role involves site access along the M4 corridor and a blended approach with home working.

Qualifications

• Experience in a client services team with direct client engagement.
• Numerate with a commercial bias and ability to manage multiple projects.

Responsibilities

• Support the Client Engagement team in delivering exceptional service and maintaining understanding of HH Global’s capabilities.
• Produce detailed specifications for internal and external parties, including technical details and key dates.
• Brief suppliers on client requirements and monitor projects to ensure delivery to specification, on time and in line with SLA; record activity and progress.
• Ensure invoicing procedures are followed and monitor deliveries; create and distribute internal and client reports.

Skills

Client service

Time management

Attention to detail

Verbal communication

MS 365

Tools

Excel

PowerPoint

Outlook

Word

Job description

Join the global leader in responsible marketing activation services

At HH Global, we help the world’s most recognized brands turn their growth ideas into measurable impact through responsible marketing activation.

We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale.

With over 4,000 colleagues across more than 55 countries, you’ll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Purpose of the Job

Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time.

You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs and client brief / expectations. You’ll play a pivotal role in client account success by providing administrative expertise and general support to ensure the smooth running of our activities.

The areas of spend under management with this Entertainment/Leisure client are 2D + 3D Print, Signage and Visibility and Branded Merchandise.

This role operates on a blended basis between the client / vendor site(s) and home as necessary. The client has multiple locations along the M4 corridor, and you need to be able to readily access those locations when necessary.

Key Responsibilities

• Support the Client Engagement team in delivering exceptional service, building and maintaining a full understanding of HH Global’s capabilities


• Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured


• Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA - recording activity and progress using the designated company tools


• Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Knowledge, skills + experience

• Business Administration experience within a client services team where you are directly engaging with clients


• Numerate with a commercial bias / understanding and able to manage multiple projects simultaneously


• A keen eye for detail plus developed time management and prioritization skills


• Excellent communication skills - verbal, written + presentation


• MS 365 capability especially Outlook, Excel, PowerPoint + Word

Essential Criteria

• Able to access the client sites when necessary which are based along the M4 corridor


• Business Administration experience within a client services team where you are directly engaging with clients

You belong in our global community

Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.

We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out to [e-mail]