Account Executive – Customer Success Academy

SAP; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers.

Qualifications

• 2–3 years of professional experience in a quota‑carrying sales environment in a technology company OR in a role with significant exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

Responsibilities

• Complete a 10‑month learn‑apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer‑facing function within our Customer Success Board Area.
• Immerse yourself in multi‑dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on‑the‑job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

Skills

Strong communication

Collaborative mindset

Business acumen

Learning agility

English proficiency

Problem solving

Project management

Initiative

Job description

SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers.