Solution Advisor, Customer Success (Next Gen Academy) Hybrid

SAP SE; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

SAP SE is launching the SAP Academy for Customer Success in the UK, offering a ten-month program within a global development path for early career talent. You will join as a Solution Advisor, work closely with customers to identify and solve business challenges using SAP solutions, and participate in discovery sessions and software demonstrations.

The program includes on-the-job training, mentorship from senior colleagues, and a pathway to leading customer engagements post-program.

Qualifications

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.

Responsibilities

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
• Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation; create and deliver high impact and engaging software demonstrations.

Job description

SAP SE is launching the SAP Academy for Customer Success in the UK, offering a ten-month program within a global development path for early career talent. You will join as a Solution Advisor, work closely with customers to identify and solve business challenges using SAP solutions, and participate in discovery sessions and software demonstrations.

The program includes on-the-job training, mentorship from senior colleagues, and a pathway to leading customer engagements post-program.