Account Executive

Searchability®; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading B2B consultancy based in Manchester is seeking an experienced Account Executive to oversee high-value client accounts. This role demands a proactive approach in managing client relationships, ensuring performance, and enhancing client satisfaction through effective communication and strategic account management.

Qualifications

• Proven experience in Account Management or a similar client-facing role.
• Strong understanding of B2B outbound campaigns and sales processes.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage a portfolio of 5–10 client accounts with accountability for their performance.
• Lead client onboarding, campaign setup, and manage expectations.
• Drive retention strategies and upsell opportunities to achieve results.

Skills

Account Management

B2B Sales

Client Communication

Proactivity

Organizational Skills

Job description

This range is provided by Searchability. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

ACCOUNT EXECUTIVE

• Based in Manchester
• Responsible for the overall success and growth of a portfolio of high value client accounts in the digital advertising industry.

ABOUT THE CLIENT

We're partnered with a fast growing Manchester based B2B consultancy focused on outbound sales and lead generation. They target senior decision makers across UK and international markets, with performance measured by booked meetings and client retention.

As a client, they’re fast paced, metrics driven, and highly engaged. They value strategic input, clear communication, and proactive account management. Working with them means owning results, adapting quickly, and maintaining a high standard of delivery in a collaborative environment.

THE ACCOUNT EXECUTIVE ROLE:

My client is looking for an experienced and driven Account Executive to join their growing team in Manchester. This is a fully onsite role, ideal for someone who thrives in a fast paced, client-focused environment. You’ll take full ownership of high value client accounts, each typically generating £15k+ in monthly recurring revenue.

• Manage a portfolio of 5–10 client accounts
• Be fully accountable for client performance
• Lead client onboarding, campaign setup, and expectations alignment
• Own renewal processes, upsell conversations, and retention strategies
• Lead weekly or bi-weekly client calls with confidence and clarity
• Provide transparent reporting on campaign progress, successes, blockers, and focus areas
• Proactively manage client expectations and handle tough conversations professionally
• Push back when needed to align client expectations with campaign realities
• Send daily End-of-Day dialling notes to clients
• Write and refine outreach scripts and messaging frameworks
• Drive success through strategy, data targeting, and campaign insights
• Mentor and collaborate with Sales Representatives to ensure delivery against targets
• Regularly review performance metrics and adjust outbound strategies as needed
• Ensure consistent client satisfaction and retention through high quality service
• Communicate proactively with Directors regarding client performance and issues

ACCOUNT ESSENTIAL SKILLS

• Proven experience in Account Management or similar client facing roles
• Strong understanding of B2B outbound campaigns and sales processes
• Ability to handle multiple accounts with a focus on performance and client satisfaction
• Confident in leading client communications
• Exceptional written and verbal communication skills
• Highly organised, results driven, and proactive
• Comfortable working in a fast paced agency environment

TO BE CONSIDERED:

Please either apply through this advert or emailing me directly via [e-mail].

For further information please call me: 01244 567 567 / 07704 152643. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Strategy/Planning, and Marketing

• Industries

  Marketing Services and Business Consulting and Services

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