Account Executive

Inspired Thinking Group; London Borough of Croydon; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Work from home

25 Days Holidays + Bank Holidays

Wellbeing at ITG

Tech empowerment

Discounts

Enhanced Sick Pay

Health Insurance

Referral Programme

Welcome Packs

Job summary

Inspired Thinking Group (ITG) is seeking an Account Executive to manage client relationships and deliver exceptional service on marketing projects. You will be the main contact for clients, coordinating with internal teams to meet expectations and drive success.

You will draft briefs, manage timelines, perform quality checks, and prepare reports to help elevate client strategies in a fast-paced environment.

Qualifications

• Strong communication skills, both written and verbal.
• Familiarity with marketing principles and project management tools.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to manage multiple projects and deadlines effectively.
• Proven experience as an Account Executive or in a similar client-facing role.

Responsibilities

• Draft and manage project briefs.
• Coordinate timelines with internal teams to meet client needs.
• Deliver exceptional customer service and manage client relationships.
• Prepare reports and insights to elevate client marketing strategies.
• Perform quality control checks on deliverables.
• Collaborate with team members to meet client expectations.

Skills

Communication

Marketing principles

Project management

MS Office

Open to work multi-projects

Tools

Excel

MS Office Suite

Job description

• As an Account Executive at Inspired Thinking Group (ITG), you will play a key role in managing client relationships, delivering exceptional service, and ensuring projects run smoothly. You’ll be one of the main points of contact for clients regarding their marketing projects, working collaboratively with various internal teams to meet client needs and expectations
• Your day-to-day tasks will include drafting and managing project briefs, coordinating timelines, working with a team of account managers to deliver exceptional customer service and performing quality control checks on deliverables. You will also assist in preparing reports and insights for clients to help elevate their marketing strategies
• Your proactive approach to problem-solving and your ability to work under pressure will be essential in this vibrant, fast-paced environment
• Strong team player with a collaborative attitude
• Self-motivated with a drive for results
• Adaptable to changing priorities and new challenges
• Passionate about delivering exceptional customer service

Benefits

• Work from home
• 25 Days Holidays + Bank Holidays
• Wellbeing at ITG: From employee Wellbeing Days to company-wide initiatives, your wellbeing is our top priority
• Tech: Our cutting-edge technology empowers people to be their creative best
• Discounts: Save money with some of the biggest brands around
• Enhanced Sick Pay: For when you’re not quite feeling yourself
• Health Insurance
• Referral Programme
• Welcome Packs

Strong communication skills, both written and verbalFamiliarity with marketing principles and project management tools would be an advantageProficiency in Microsoft Office Suite, especially ExcelStrong analytical skills to assess project outcomes and improve processesAbility to manage multiple projects and deadlines effectivelyExcellent organizational skills with a keen attention to detailProven experience as an Account Executive or in a similar client-facing role