Account Executive

Inspired Thinking Group (ITG); London Borough of Croydon; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Time off: 25 days + bank holidays

Wellbeing Day

Flexible bank holidays

Buy or carry over up to 5 extra days

Smart Working up to 40% from home

Work from abroad up to 90 days a year

Enhanced family friendly leave

Wedding/honeymoon leave (3 extra days)

Employee Assistance Programme

Pension scheme

Corporate Medical Cash Plan

Electric car salary sacrifice

Tax-efficient payroll giving

Funding for professional quals

Monthly Employee of the Month (£250)

Referral bonuses up to £1,500

Wellbeing Workshops

Wellbeing Champions

Volunteer Day

Online perks platform with discounts

Job summary

Inspired Thinking Group (ITG) in London is seeking an Account Executive to manage client relationships, coordinate marketing projects, and ensure timely delivery. You will be the main point of contact for clients, collaborating with internal teams to meet expectations and drive results.

You will draft briefs, coordinate timelines, perform quality checks on deliverables, and prepare reports and insights to help elevate clients' marketing strategies.

Qualifications

• Experience in account management or client-facing role.
• Strong written and verbal communication.
• Excellent organizational and multitasking abilities.
• Knowledge of marketing principles and project management tools is a plus.
• Analytical mindset to assess outcomes and improve processes.

Responsibilities

• Draft and manage project briefs and timelines.
• Coordinate with internal teams to meet client needs.
• Provide reports and insights to elevate client strategies.
• Deliver high-quality service and manage multiple projects simultaneously.

Skills

Account management

Client relationship management

Communication skills

Project coordination

Analytical skills

Tools

Microsoft Office

Excel

Job description

As an Account Executive at Inspired Thinking Group (ITG), you will play a key role in managing client relationships, delivering exceptional service, and ensuring projects run smoothly. You’ll be one of the main points of contact for clients regarding their marketing projects, working collaboratively with various internal teams to meet client needs and expectations.

Your day-to-day tasks will include drafting and managing project briefs, coordinating timelines, working with a team of account managers to deliver exceptional customer service and performing quality control checks on deliverables. You will also assist in preparing reports and insights for clients to help elevate their marketing strategies.

Your proactive approach to problem-solving and your ability to work under pressure will be essential in this vibrant, fast‑paced environment.

Key Responsibilities:

• Strong team player with a collaborative attitude.
• Self‑motivated with a drive for results.
• Adaptable to changing priorities and new challenges.
• Passionate about delivering exceptional customer service

• Proven experience as an Account Executive or in a similar client‑facing role.
• Strong communication skills, both written and verbal.
• Excellent organizational skills with a keen attention to detail.
• Ability to manage multiple projects and deadlines effectively.
• Familiarity with marketing principles and project management tools would be an advantage.
• Strong analytical skills to assess project outcomes and improve processes.
• Proficiency in Microsoft Office Suite, especially Excel.

Work's a treat!

Perks at ITG

— alongside a competitive salary, here's what you can look forward to:

• Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle - Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax‑efficient payroll giving to your favourite charities.
• Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under‑represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like‑minded colleagues, with shared interests to connect, socialise and check in with each other.