Account Executive

Oliver Agency; Greater London; On-site; GBP 21,000 - 35,000; Full time

Job summary

OLIVER in Madrid, part of The Brandtech Group, is seeking an Account Executive to support campaign delivery and client coordination. You will work with the client and studio team to meet timelines and budgets, reporting to the Account Director in Spain and collaborating with a 23-person team.

This is a learning-focused role where you develop account management skills, build brand understanding, and contribute to live projects.

Qualifications

• Proficiency in Spanish and English is required.
• Experience in client services or project coordination is preferred.
• Exposure to digital, print, video, or POS deliverables is a plus.
• Clear written and verbal communication is essential.
• Strong organization and attention to timelines and budgets.
• Proactive approach to identifying and resolving issues.
• Ability to understand client needs and translate them into deliverables.

Responsibilities

• Support delivery of advertising campaigns on time within brand guidelines.
• Create and maintain detailed project timing plans.
• Communicate goals and updates effectively with clients.
• Keep team and client informed on project progress.
• Monitor progress and flag issues early; collaborate with senior colleagues to resolve.
• Coordinate studio resources from brief to delivery.
• Contribute ideas to brainstorming sessions and build client relationships.
• Help ensure deliverables meet client needs and OLIVER's quality standards.
• Support client growth by identifying opportunities to add value.
• Utilize Gen AI tools to improve quality and efficiency with human oversight.

Skills

Spanish proficiency

English proficiency

Client services / coordination

Deliverables awareness (digital/print/

Communication skills

Organization & detail

Proactive problem solving

Job description

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

**Role: ** Account Executive

**Location: ** Madrid, Spain

About the role:

As an Account Executive, you'll work closely with the client and the studio team to support project delivery within agreed timeframes and budgets. You'll report to the Account Director in Spain and join a team of 23. This is a learning-focused role. You'll contribute to live projects, build your understanding of the client's brand and ways of working, and develop your account management skills with guidance from experienced colleagues.

What you will be doing:

• Support the delivery of advertising campaigns on time, working within the client's brand guidelines

• Build detailed project timing plans and keep them up to date

• Communicate clearly with the client to understand their goals and expectations

• Keep the team and client informed on project progress

• Monitor project progress, flag issues early and help resolve them with support from senior colleagues

• Coordinate studio resources so projects run smoothly from brief to delivery

• Contribute ideas to creative brainstorms

• Build positive working relationships with the client and the wider team

• Help ensure deliverables meet the client's needs and OLIVER's quality standards

• Support client growth by contributing to projects and spotting opportunities to add value

• Use Gen AI tools to improve the quality and efficiency of your work, with human judgement applied to every output

What you need to be great in this role:

• Professional proficiency in Spanish and English

• Familiarity with client services or project coordination, gained through work, study, volunteering or self-directed learning

• Exposure to digital, print, video or POS deliverables and formats, or a keen interest in learning them

• Clear written and verbal communication, so goals and updates are easy to understand

• Strong organisation and attention to detail, from timelines to budgets

• A proactive approach to spotting challenges and raising them early

• A focus on the client's vision and what they need from each deliverable

• Flexibility when project requirements change

Gen AI and Agentic Thinking

• Basic proficiency with Gen AI tools relevant to account management

• Curiosity about how AI can improve work quality and output

• Willingness to develop prompting skills and learn AI-assisted workflows

• An agentic mindset: the ability to break tasks into steps and find efficient solutions

Req ID: 18950

#LI-AB1 #LI-ASSOCIATE #LI-HYBRID

Our values shape everything we do:

Be**Ambitious**to succeed

BeImaginativeto push the boundaries of what's possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

Be**Results-focused**** **to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.