Account Executive

Influencer; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Private Healthcare & Pension

23 days Annual Leave + holidays + your

Hybrid & Flexible Working

Enhanced Parental Leave

Learning & Development

Job summary

Influencer, a global creator marketing agency, is seeking an Account Executive, Client Services in London. You will work with high-profile clients and collaborate with teams across London and Berlin to source and manage influencers.

You will report to a Senior Account Manager and help oversee campaigns across TikTok, Instagram and Snap, coordinating briefs, creator selection, and payments. The role offers fast growth and meaningful client impact.

Qualifications

• Passion for creators and familiarity with platforms such as TikTok, Instagram and Snap.
• Organised and meticulous about meeting deadlines with strong attention to detail.
• High energy with the ability to multitask and prioritise across several projects.
• Proactive team player with strong negotiation and communication skills.

Responsibilities

• Support day-to-day management of creator and branded content campaigns across key social platforms.
• Review creator content to ensure it meets campaign briefs and expectations.
• Build and nurture relationships with creators and manage communications with creators and agencies.
• Support campaigns with strategic creator research, vetting, sourcing and outreach.
• Oversee campaigns via the Waves platform, including briefs, content uploads and payments.
• Ensure campaigns are set up correctly across TikTok, TikTok Marketplace and Monday.com.
• Assist Account Managers with daily campaign statuses and updates.
• Contribute to end-of-campaign reports to exceed client expectations.
• Support partner events and workshop initiatives.

Skills

TikTok/Instagram/Snap

Job description

Who are we?

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

Who are we?

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact. Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world's largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships. As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales. With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola.

Job title

Account Executive, Client Services

Location

London, UK

Reporting of the role

This role reports to a Senior Account Manager, Client Services.

Overview Of The Job

In this exciting role you will be working directly with some of our most high-profile clients and social platforms. You will work collaboratively with teams across London and Berlin and report into the Senior Account Manager, while being responsible for successfully sourcing and building relationships with multiple influencers across a range of verticals.

3 Best Things About The Job

• Be part of one of the fastest-growing global influencer marketing agencies
• The chance to learn from and knowledge share with the global teams
• Joining the business at a time of growth and expansion in the EMEA region

Measures of success - in the first few months, you will have:

• Met the team: Spent 1:1 time with your line manager and other team members to build rapport and understand how your role fits into the overall structure.
• Familiarised yourself with key processes: Particular reference to our master docs, reporting, and creator selection processes.
• Learned our key systems: Reference to Slack, G-drive tools, IQ, and Waves.
• Established creator comms understanding: Identify creators, contact/negotiate with them, and onboard them to Waves.
• Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, and share creator guidelines across campaigns.
• Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager.

Roles & responsibilities:

• Support with the day-to-day management of creator and branded content campaigns, with a focus on key social platforms.
• Review creator content to ensure it meets campaign briefing requirements and expectations.
• Bring expert knowledge of the creator community.
• Build and nurture relationships with creators, and manage comms with creators and talent management agencies.
• Support the campaigns team with strategic creator research, vetting, sourcing and outreach, ensuring relevancy and diversity.
• Oversee and manage campaigns via our platform, Waves, including brief and content uploads and creator payments.
• Ensure all campaigns are set up correctly across platforms including TikTok Creator Marketplace, TikTok Creative Exchange and Monday.com.
• Support Account Managers and Senior Account Managers with daily campaign statuses and updates.
• Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations.
• Support with partner events and workshop initiatives.

What you will need:

• Passion for creators and very familiar with platforms such as TikTok, Instagram and Snap
• Experience being organised and meticulous about meeting deadlines, with excellent attention to detail
• High energy and the ability to multitask, with a real ability to quickly prioritise across several projects
• A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
• Able to build strong rapport and relationships both internally and externally
• The ability to remain calm under pressure
• Not afraid to roll your sleeves up and get involved with day-to-day tasks when required
• Strong negotiation, presentation, and communication skills

A few of our core benefits:

• Private Healthcare & Pension: full medical coverage and pension scheme
• 23 days Annual Leave, plus 10 public holidays, end-of-year closure, and your birthday off
• Hybrid & Flexible Working: work from home 2 days/week with flexible hours (core hours 10am-4pm), plus work from anywhere up to 4 weeks per year
• Enhanced Parental Leave: 12 weeks full pay for Maternity Leave and 4 weeks full pay for Paternity Leave
• Learning & Development: dedicated resources for career growth, plus an Employee Assistance Programme for wellbeing support

For more information on our benefits, perks and what makes us unique, please visit our website here.

At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.