Account Executive

M&C Saatchi; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

27 days annual holiday

Private healthcare

Employer contributory pension

Life assurance

Income protection

Subsidised gym membership

Job summary

M+C Saatchi Group in London is seeking an Account Executive to support SAM/AD and BD, learning core account management skills through proactive engagement with clients and internal teams.

The role focuses on client relationship development, status meetings, and producing precise reports while collaborating across the agency to deliver great creative work.

Qualifications

• Detail oriented and organised with a proactive mindset.
• Strong communication skills, both written and verbal.
• Eagerness to learn and develop in account management.
• Ability to manage multiple tasks and stakeholder needs.

Responsibilities

• Develop understanding of true client partnerships and how to build them.
• Lead client and status meetings with a proactive, positive approach.
• Write accurate contact reports and share for approval.
• Support production and campaign deliverables with diligence and attention to brand guidelines.

Skills

Detail oriented

Organised

Positive attitude

Problem solving

Hungry to learn

Multitasking

Relationship building

Active listening

Client partnerships

Tools

Netsuite

Job description

We are looking for an Account Executive (AE) who is a proactive, motivated and results-driven individual who demonstrates strong written and spoken communications skills.

ABOUT THE ROLE

The Account Executive is a critical role in the team, and is an integral support role to the SAM/AD and BD. This person will be supported to learn the core skills that underpin a career in Account Management. Attitude is everything; we would expect to see a real hunger to learn, proactivity and positive approach to developing their skills and knowledge of the agency and industry more broadly.

Key Responsibilities:

The Client Relationship

• Developing the understanding of true client partnerships and what it takes to build these.

• Known for your positive can-do attitude and friendly nature.

• Takes pride in leading status meetings and other client meetings

• Always happy to pick up the phone and have a conversation with the client

• Curious about your client's business, always asking the right questions and gaining deeper understanding of the sector/marketplace.

• Actively develops creative competitor reviews of the client's key competitors with a creative analysis of what is happening in the marketing space.

• Keeping an eye/Sharing relevant information and sector news with project team

• Being the subject matter expert for the project team - the person who knows all about the client product; what can we say and what do we need to say (facts) and supports the creative and strategy team.

• Writing contact reports for all client meetings and sharing them with SAM/AD/BD for approval and then circulating to client.

The Work

• Passionate about what makes great creative work. Keen to see as much work from different agencies and clients as possible.

• Confident sharing relevant creative work with colleagues to spark conversation and debate on what makes great work.

• Showing an active interest in learning how to interrogate and challenge the work (creative) to get to the right answer.

• Supporting and learning about the production process. Supporting on campaigns with diligence and a keen eye for the craft of our output.

• Supporting SAM on developing the campaign deliverables matrix. Working with media agency to find all the media specs for assets. Sharing deliverables list with creatives.

• Meticulous over the detail - ensuring all the feedback been answered, we're following brand guidelines, facts and stats are correct

Finances

• Supporting AM/SAM in keeping finance tracker updated - inputting all estimates, invoices, and POs into tracker.

• A master of audit trails! Saving key email approvals etc on the server

• Supporting and showing an interest in the relationship between resource and fee

• Reviewing project summary reports to ensure timesheets are being kept up to date to ensure the project churn is accurate.

• Able to use Netsuite and create estimates for SAM/AD approval

The Team

• Happy to buddy up with new joiners and help welcome and train our trainees

• Learning how to manage up, being transparent with those around you on your capacity and flagging any issues, but also knowing the responsibilities of an AM and does them with diligence and pride.

• Ensuring team is supported and offering help (with a smile!) where required

• Being the engine support for everything to run smoothly - books rooms for client meetings, ensures there is catering if required, allocates travel time to client meetings, books taxis through Despatch, ensure tech is working in meeting rooms, there are clickers if required, etc.

The Agency

• Building close working relationships with all departments to ensure one team culture and the best possible outcomes. Particular focus on partnering with production team during production process.

• Plays a supporting role in linking the agency with other agencies eg media, PR, on their business - connecting teams to ensure consistent output for clients (where appropriate/needed)

• Keen to get involved in wider agency initiatives such as creativity unplugged, summer party organisation etc

ABOUT YOU

You’ll bring with you:

• Detail orientated

• Naturally organised

• Truly positive, can do attitude

• Problem solver - not a problem seer

• A hunger to learn and develop

• Brilliant at spinning many plates

• Relationship builder and all round people person

• Great listener

• Understands the importance of true client partnerships and what it takes to build these; happy to pick up the phone, greet clients in reception, lead client meetings etc.

WHAT YOU'LL GET:

For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.

ABOUT M+C SAATCHI GROUP

M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).

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