Account Executive

Aru; Cambourne; On-site; GBP 31,000 - 37,000; Full time

Job summary

ARU is seeking an Account Executive to join the Degrees at Works Business Development team on a permanent, full-time basis. The role focuses on supporting sales for apprenticeships, CPD and online programmes, identifying new opportunities, and developing a pipeline of employers. Travel to campus locations may be required.

The role requires a degree or equivalent qualification and strong customer service and communication skills. Proficiency with MS Office and social media tools is expected.

Qualifications

• Degree or equivalent professional qualification.
• Sales experience is desirable but not essential.
• Excellent communication and customer service skills.

Responsibilities

• Support sales activity for apprenticeships, CPD and online programmes.
• Identify new opportunities and develop a pipeline of potential employers.
• Triage inbound apprenticeship inquiries and provide up-to-date information on courses and funding rules.
• Engage with applicants and employers through verbal and email communications.

Skills

Customer service

Communication skills

Organisational skills

Education

Bachelor's degree or equivalent

Tools

MS Office

Social media tools

Job description

Account Executive

Job Category Administrative Vacancy Type Permanent Employment Type Full time Salary From £31, Salary To £37, Location Cambridge Faculty/Prof Service Learning & Development Services Closing Date 16/11/ Ref No Documents

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About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Recognised as University of the Year in , ARU holds a Gold Award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARUs research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UKs Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UKs leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

This crucial role requires a motivated team player who is eager to learn, and to contribute to the growth of ARUs workforce skills provision. You will be joining Degrees at Works Business Development team, who are responsible for the promotion, engagement, and recruitment to a range of ARUs distance and work-based learning courses, including higher and degree apprenticeships, providing an excellent opportunity to learn and develop your skills and career within a well-regarded and experienced team.

Supporting the sales activity for a range of apprenticeships, CPD and online programmes you will be responsible for identifying new opportunities and leads within defined sectors and supporting the development of a pipeline of potential business from a range of employers. You will manage and triage timely responses to inbound apprenticeship inquiries, both verbally and by email. This will entail the provision of up-to-date information about courses and the funding rules to applicants and employers, ensuring promotional materials are up to date, and guiding individuals in their navigation of the admissions and onboarding process.

We welcome applications from individuals with a degree, or equivalent professional qualification, or from those who have experience in a customer-facing business environment and a willingness to study for a degree. Sales experience is desirable, but a go-getting attitude, commitment to customer service, highly organised and with excellent communications skills, are all vital attributes to be successful in this role. You will be enthusiastic and resourceful with a strong work and team ethic, capable of managing your own workload with some supervision. You will have excellent verbal and written communication skills, responding to inquiries following our customer service protocols and response KPIs. You will be proficient in MS Office tools including Word, Excel, PowerPoint, and Teams, and be confident using a range of social media tools to promote our work-based and online training activities. An interest in developing an in-depth knowledge in business engagement and funding mechanisms is essential.

You should be prepared to travel to customer locations within and outside of ARUs core region, and to all campus locations (Cambridge, Peterborough and Chelmsford). Some out of hours working (occasional evenings and weekends) may be required from time to time to support with recruitment events.

Closing date for applications: 16 November

Interviews will be held in person on our Cambridge Campus: 25 November

Please Note: The salary for this role will be £31, per annum.

Find out more about and .

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our page for full details.

In accordance with Home Office guidance and the Asylum, Immigration and Nationality Act , ARU has a responsibility to ensure that all employees are eligible to work in the UK and in the role for which they have been recruited. Prior to their start date, the successful candidate will be asked to provide evidence of their right to work in the UK.

For candidates who do not currently have the right to work in the UK, ARU is a UKVI-licensed sponsor and may be able to provide sponsorship for eligible candidates appointed to skilled roles, subject to meeting the relevant immigration requirements. Eligibility for sponsorship will be assessed on a case-by-case basis.

Further information about UK immigration requirements and working in the UK can be found on the .

We reserve the right to close this vacancy once we have received sufficient applications.