Account Executive

Anglia Ruskin University; Chelmsford; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Generous holiday entitlement

Pension scheme

Training and development opportunities

Travel to work scheme

Relocation package

Job summary

Anglia Ruskin University in Chelmsford invites applications for an Apprenticeship Account Executive within the Degrees at Work team. The role focuses on promoting a range of apprenticeships, CPD and online programmes and building relationships with employers.

You will manage inbound inquiries, develop a recruitment pipeline, and provide up-to-date course and funding information while guiding applicants through admissions and onboarding. Some travel and occasional out-of-hours work are expected.

Qualifications

• Degree or equivalent professional qualification, or relevant customer-facing experience with willingness to study for a degree.
• Sales experience is desirable; strong customer service, highly organised and with excellent communications.
• Proactive, resourceful with a strong work and team ethic with some supervision.
• Proficient in MS Office tools and confident using social media to promote activities.
• Interest in developing knowledge in business engagement and funding mechanisms.

Responsibilities

• Support the sales activity for apprenticeships, CPD and online programmes.
• Identify new opportunities and develop a pipeline of potential employers.
• Triage inbound apprenticeship inquiries by phone and email.
• Provide up-to-date information about courses and the funding rules to applicants and employers.
• Guide applicants through admissions and onboarding processes.
• Travel to customer locations within and outside ARU’s core region and to all campus locations.

Skills

Customer service

Communication

Teamwork

Willingness to study

Education

Bachelor's degree or equivalent

Tools

MS Office (Word, Excel, PowerPoint, Teams)

Social media tools

Job description

• Job Description Person Specification (PDF , 929.24kb)
• Candidate Brief (PDF , 1978.79kb)

• Job Category: Administrative
• Vacancy Type: Permanent
• Employment Type: Full time
• Salary From: £31,861
• Salary To: £37,369
• Location: Chelmsford
• Faculty/Prof Service: Learning & Development Services
• Closing Date: 16/11/2026
• Ref No: 4142
• Documents:
  • Job Description Person Specification (PDF , 929.24kb)
  • Candidate Brief (PDF , 1978.79kb)

About ARU

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Recognised as University of the Year in 2023, ARU holds a Gold Award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About The Role

This crucial role requires a motivated team player who is eager to learn, and to contribute to the growth of ARU’s workforce skills provision. You will be joining Degrees at Work’s Business Development team, who are responsible for the promotion, engagement, and recruitment to a range of ARU’s distance and work-based learning courses, including higher and degree apprenticeships, providing an excellent opportunity to learn and develop your skills and career within a well-regarded and experienced team.

Supporting the sales activity for a range of apprenticeships, CPD and online programmes you will be responsible for identifying new opportunities and leads within defined sectors and supporting the development of a pipeline of potential business from a range of employers. You will manage and triage timely responses to inbound apprenticeship inquiries, both verbally and by email. This will entail the provision of up-to-date information about courses and the funding rules to applicants and employers, ensuring promotional materials are up to date, and guiding individuals in their navigation of the admissions and onboarding process.

We welcome applications from individuals with a degree, or equivalent professional qualification, or from those who have experience in a customer-facing business environment and a willingness to study for a degree. Sales experience is desirable, but a go-getting attitude, commitment to customer service, highly organised and with excellent communications skills, are all vital attributes to be successful in this role. You will be enthusiastic and resourceful with a strong work and team ethic, capable of managing your own workload with some supervision. You will have excellent verbal and written communication skills, responding to inquiries following our customer service protocols and response KPIs. You will be proficient in MS Office tools including Word, Excel, PowerPoint, and Teams, and be confident using a range of social media tools to promote our work-based and online training activities. An interest in developing an in-depth knowledge in business engagement and funding mechanisms is essential.

You should be prepared to travel to customer locations within and outside of ARU’s core region, and to all campus locations (Cambridge, Peterborough and Chelmsford). Some out of hours working (occasional evenings and weekends) may be required from time to time to support with recruitment events.

Rachael Ling Apprenticeship Account Executive, [e-mail]

Closing date for applications: 16 November 2026

Interviews will be held in person on our Chelmsford Campus: 26 November 2026

Please Note: The salary for this role will be £31,861 per annum.

Find out more about working with us and how we recruit.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.

In accordance with Home Office guidance and the Asylum, Immigration and Nationality Act 2006, ARU has a responsibility to ensure that all employees are eligible to work in the UK and in the role for which they have been recruited. Prior to their start date, the successful candidate will be asked to provide evidence of their right to work in the UK.

For candidates who do not currently have the right to work in the UK, ARU is a UKVI-licensed sponsor and may be able to provide sponsorship for eligible candidates appointed to skilled roles, subject to meeting the relevant immigration requirements. Eligibility for sponsorship will be assessed on a case‑by‑case basis.

Further information about UK immigration requirements and working in the UK can be found on the Home Office website.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes

Please download the Job Description Person Specification for key requirements.