Account Director - Insurance (UK Construction team)

TN United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Account Director for their Construction team in London. This role offers an excellent opportunity to manage a diverse portfolio of clients, focusing on construction projects. You will be responsible for client retention and new business development, leveraging your expertise to build strong relationships and drive sales processes. Join a dynamic team that values innovation and collaboration, where your contributions will directly impact the success of the organization. If you are passionate about client service and have a deep understanding of the construction sector, this position is perfect for you.

Qualifications

• Proven experience in client relationship management and business development.
• Strong understanding of construction industry and risk management.

Responsibilities

• Manage client relationships and develop new business opportunities.
• Drive sales processes and ensure client retention.
• Collaborate with technical teams to provide tailored solutions.

Skills

Client Relationship Management

Business Development

Sales Processes

Market Knowledge

Technical Expertise

Education

Bachelor's Degree in Business or related field

Tools

CRM Software

Job description

Account Director - Insurance (UK Construction team), London

Client:

WTW

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

e5e783b56cee

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Excellent opportunity to join our Construction team as an Account Director!

You will be responsible for a portfolio of clients and prospects, focusing on construction projects involving established Real Estate clients, with accountability for client retention and new business development.

You will manage and develop client relationships, grow the portfolio, and target and convert prospects.

The Role

Client Relationship Management

• Understand clients’ business and risk management needs; provide solutions through ongoing service
• Identify primary budget holders and decision makers; establish and maintain relationships
• Provide technical, industry, and subject matter expertise (nationally and overseas)
• Collaborate with specialist technical teams within the BU and across the Group
• Liaise with clients to build strong relationships
• Determine solutions, structure, price, and placement strategies to meet client needs and ensure profitability
• Grow existing portfolio by identifying new opportunities
• Lead supporting service teams (not line management)
• Provide renewal documentation with support from CSE and Brokers
• Maintain effective relationships with Loss Management Executives

Business Development

• Drive sales processes for winning, retaining, and developing profitable clients
• Develop and maintain a pipeline of prospects; research, initiate contact, hold meetings, respond to RFPs, deliver presentations, and update CRM
• Identify cross-selling opportunities across the business
• Maintain knowledge of Willis products and services
• Network internally and externally with specialists and sector contacts

Placement Management

• Optimize revenue through appropriate placement channels and markets
• Maintain strong relationships with Broking team and market contacts
• Ensure transparency and compliance with FCA and contract certainty requirements
• Ensure accurate data entry and review policies and documentation
• Design programmes and pricing structures based on market and client knowledge

Operational and Service Delivery

• Lead end-to-end client service adhering to policies and standards
• Support budgeting, forecasting, and revenue tracking
• Deliver high levels of client service and ensure profitability
• Develop solutions and proposals to retain clients
• Communicate effectively with all stakeholders
• Manage KPIs/SLAs to meet targets
• Ensure adherence to policies, procedures, and regulations
• Provide feedback for process improvement and client retention

Note: If you are not a passport holder of the country for the vacancy, a work permit may be required. Check our Blog for more info.

Do not provide bank or payment details when applying. Applications should be made via the 'Apply now' button.

Created on 26/04/2025 by TN United Kingdom