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Outform is seeking an Account Director- Beauty in London to drive revenue growth, manage key client relationships, and lead strategic growth initiatives. You will steer commercial conversations, shape account strategy, and ensure profitable outcomes across the portfolio.
As a senior partner to clients and internal teams, you will lead pitches, RFIs, RFPs, and initiatives that differentiate Outform and sustain long-term partnerships.
The Outform Group is an award-winning global innovation agency. We partner with some of the world's leading brands and retailers to transform customer experience through insight, technology, creativity, and execution.
Our ambition is to be revered as the agency shaping the Future of Retail. As we continue to grow across EMEA, we are looking for exceptional talent who can help accelerate our success and strengthen the partnerships we build with our clients
The Opportunity
At Outform, our Account Directors are commercial leaders, relationship builders, and growth drivers.
They don't simply manage accounts; they create opportunity.
As a trusted advisor to our clients, the Account Director owns strategic relationships, influences decision-making, and drives profitable growth. They lead from the front, identifying opportunities, winning new business, navigating complex client challenges, and ensuring Outform remains the partner of choice.
The Role
Our Account Directors own significant client relationships or portfolios and are viewed as strategic partners by both clients and internal teams.
They define account strategy, lead commercial conversations, and are accountable for delivering sustainable revenue growth and profitability. They understand the competitive landscape, know how to differentiate Outform, and bring the drive, confidence, and experience required to win business.
From leading strategic and creative pitches to managing RFIs and RFPs, Account Directors are instrumental in shaping opportunities into successful partnerships.
They act as a senior escalation point for clients and internal teams, ensuring challenges are navigated effectively while maintaining strong, long-term relationships.
Job Title: Account Director- Beauty
Reporting to: Business Unit Director- Beauty
Location: London, UK
Hours of Work: 37.5 hours per week.
Key Responsibilities
Key Skills and Experience
Package
Salary: TBC depending on background and experience
Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday, Bonus plan