Account Director

MHR; Nottingham; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Training programmes & qualifications

GP & mental health support

Holiday buy/sell beyond 25 days

Enhanced Family leave

MHRewards discounts

Recognitions & awards program

Referral bonus up to £2000

Social events & clubs

On-site restaurants

Private medical & dental options

Job summary

MHR is seeking an Account Director to accelerate growth across our largest enterprise customers and deliver multi-year digital transformation partnerships. You will lead complex, high-value SaaS engagements and operate at executive and board level to align objectives with technology strategy.

In this role, you will shape strategic roadmaps, influence decision-makers, and act as the voice of the customer to support product direction and long-term value creation for MHR's customers.

Responsibilities

• Accelerate growth across our largest enterprise customers and drive multi-year digital transformation partnerships.
• Lead complex, high-value enterprise SaaS engagements ideally within HR, payroll, finance, or broader business applications.
• Engage at executive and board level, shaping strategic roadmaps and business cases to deliver measurable outcomes.
• Act as the voice of the customer internally to influence product direction and align objectives with MHR's long-term vision.

Job description

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allows you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

Your Career

As an Account Director at MHR, you will be responsible for accelerating growth and maximising strategic value across our largest enterprise customers. Leveraging your proven track record in enterprise SaaS sales—ideally within HR, Payroll, Finance, or broader business applications you will lead complex, high-value commercial engagements and drive multi-year digital transformation partnerships.

Operating confidently at Executive and Board level, you will navigate sophisticated stakeholder landscapes, align business objectives with technology strategy, and develop compelling business cases that deliver measurable outcomes. Your ability to influence decision-makers, shape strategic roadmaps, and position MHR as a trusted transformation partner will be critical to success. This role is ideally suited to a commercially astute enterprise sales professional who thrives in complex environments and is motivated by delivering long-term customer value.

Your Team

As a senior member of our Enterprise Account Management function, you will work in close partnership with Customer Success, Consultancy, Product, Delivery, and Executive Leadership teams to drive customer outcomes and sustainable growth. You will establish and maintain executive-level relationships across your portfolio, developing a deep understanding of each customer's strategic priorities, operational challenges, and evolving market landscape.

Through a structured account management approach and regular executive engagement, you will build joint success plans, facilitate strategic reviews, and identify opportunities to expand MHR's footprint across the enterprise. By acting as the voice of the customer internally, you will help shape our product direction, strengthen customer advocacy, and ensure alignment between customer objectives and MHR's long-term vision.

Your Impact

Your impact will extend beyond revenue generation to influencing long-term strategic partnerships that drive mutual growth. Through robust account planning, executive sponsorship, and value-led engagement, you will increase adoption of MHR's solutions, unlock new opportunities for expansion, and strengthen customer retention across complex enterprise environments.

By articulating clear business value, demonstrating ROI, and supporting customers' transformation agendas, you will position MHR as a critical partner in achieving their organisational goals. Your ability to orchestrate cross-functional teams, manage commercial complexity, and deliver measurable business outcomes will directly contribute to MHR's enterprise growth strategy and market leadership ambitions.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.