Account Director

Worldline; Nottingham; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

30 days holiday + 4 bank holidays

Excellent Pension – company matched up

Private medical cover

Salary sacrifice benefits

Sustainable employer recognition

Career growth opportunities

Discounts and cashbacks

Job summary

Worldline is seeking an Account Director to lead strategic client relationships and drive revenue growth across enterprise clients. You will shape market approaches, negotiate high-stakes deals, and mentor account teams to deliver exceptional client value.

The role requires senior leadership experience, exceptional stakeholder management, and a deep understanding of payments and fintech trends. Willingness to travel and work across international clients is expected.

Qualifications

• Proven senior leadership experience in managing strategic enterprise accounts.
• Demonstrated ability to drive multi-million revenue growth.
• Strong relationship-building with C-suite and boards across international orgs.
• Excellent presentation, negotiation and communication skills.

Responsibilities

• Develop and execute strategic account plans for major enterprise clients.
• Lead high-value contract negotiations with C-level executives.
• Identify partnerships to enhance Worldline’s market position.
• Direct account teams to ensure client satisfaction and relationships.
• Create compelling business cases and strategic client proposals.
• Provide market insights to inform planning and strategy.
• Drive collaboration between Sales, Product and Delivery teams.
• Mentor and develop account managers for a high-performing team.

Skills

Strategic account management

C-suite relationships

Negotiation

Leadership

Payments ecosystem

Business development

Strategic storytelling

Cross-functional collaboration

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

As an Account Director at Worldline, you'll lead strategic client relationships and drive significant revenue growth within key market segments. You'll spearhead innovative payment solutions that address complex business challenges while enabling sustainable economic growth. Working with executive teams, you'll shape our market approach and mentor account teams to deliver exceptional value to our most important clients.

Day-to-day Responsibilities

• Develop and execute strategic account plans for major enterprise clients to drive revenue growth and market expansion
• Lead high-value contract negotiations and close significant business deals with C-level executives
• Identify and develop strategic partnerships and alliances to enhance Worldline’s market position
• Direct account teams to ensure exceptional client satisfaction and relationship management
• Create and present compelling business cases and strategic proposals to client executive teams
• Provide strategic insight on market trends and competitor activities to inform business planning
• Drive cross-functional collaboration between Sales, Product, and Delivery teams to ensure client success
• Mentor and develop account managers to build a high-performing team

Who Are We Looking For

• Proven senior leadership experience in managing strategic accounts in enterprise technology or financial services
• Exceptional relationship-building abilities at C-suite and board level across international organizations
• Demonstrated success in driving multi-million revenue growth and exceeding ambitious sales targets
• Strategic vision with ability to translate market insights into actionable business opportunities
• Outstanding presentation, negotiation, and communication skills across diverse stakeholder groups
• Experience leading and mentoring high-performing account management teams
• Deep understanding of the payments ecosystem and fintech market trends
• Strong commercial acumen with experience in complex deal structuring
• Track record of successful collaboration with product and technical teams
• International business experience with willingness to travel as required

Perks & Benefits

• 30 days holiday + 4 bank holidays
• Excellent Pension – the company will match contributions up to 10%
• Employee private medical cover, access to a virtual GP service
• Purchase a range of flexible benefits through salary sacrifice
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
• Access to discounts and cash backs on shopping

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.