Account Director

Simply Social; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Simply Social in London is seeking an Account Director to lead key client relationships and shape our growing London business. Based in Shoreditch, you will work with strategy, creative and production teams to turn ambitious briefs into work that delivers.

You will own a portfolio of accounts, build trusted relationships with senior clients, and ensure teams deliver strong work, clear communication and commercial results.

Qualifications

• Experience leading accounts in a creative, social or digital agency.
• Strong understanding of social platforms, content, creators and how brands earn attention.
• Experience managing multiple accounts and integrated teams.
• Confident client leadership and ability to handle difficult conversations while building relationships.

Responsibilities

• Lead key client accounts, serving as senior point of contact and trusted advisor.
• Translate client objectives into briefs, collaborating with strategy and creative teams.
• Oversee delivery across social content, campaigns and creator partnerships, keeping on brief, on time and within budget.
• Manage account budgets, scope and profitability, addressing overservicing early.
• Lead and develop account managers, setting expectations and supporting progression.
• Present proposals, campaign thinking and performance reviews with confidence.
• Identify opportunities to expand relationships and support pitches for new business.
• Help strengthen processes and collaboration as the London team grows.

Skills

Account leadership

Agency experience

Social platforms

Creator partnerships

Budget management

Client relationships

Team development

Strategic briefs

Job description

Simply Social is a growing social-first creative agency, bringing together strategy, creativity and production.

We’re looking for an Account Director to lead key client relationships and help shape the next stage of our London business. Based at our new Shoreditch office and studio, you’ll work closely with our strategy, creative and production teams to turn ambitious briefs into work that delivers.

The Role

You’ll take ownership of a portfolio of accounts, building trusted relationships with senior clients and ensuring the team delivers strong work, clear communication and commercial results. You’ll understand your clients’ brands, challenge briefs constructively and spot opportunities to grow our partnerships.

This is a hands on leadership role for someone who cares equally about the quality of the work, the people delivering it and the health of the account.

What you’ll do

• Lead key client accounts, acting as a senior point of contact and trusted advisor.
• Translate client objectives into clear briefs, working with strategy and creative teams to develop effective social-first ideas.
• Oversee delivery across social content, campaigns and creator partnerships, keeping projects on brief, on time and within budget.
• Manage account budgets, scope and profitability, addressing potential overservicing early.
• Lead and develop account managers, setting clear expectations and supporting their progression.
• Present proposals, campaign thinking and performance reviews with confidence.
• Identify opportunities to expand existing relationships and support pitches for new business.
• Help strengthen processes and collaboration as the London team grows.

What you’ll bring

• Experience at Account Director level, or as a Senior Account Manager ready to step up, within a creative, social or digital agency.
• A strong understanding of social platforms, content, creators and how brands earn attention.
• Experience managing multiple accounts and integrated teams.
• Confident client leadership, with the ability to navigate challenging conversations and build lasting relationships.
• Strong commercial judgement and experience managing budgets and scope.
• A clear, thoughtful communication style and a proactive approach to solving problems.
• A track record of supporting and developing colleagues.

Why Simply Social?

You’ll join an ambitious, growing agency with established brands, an in-house studio and the opportunity to make a meaningful impact. You’ll have a voice in how we work, room to develop and a team that cares about making great social content.

Our hybrid setup includes three days together in our Shoreditch office each week, Tuesday to Thursday.