Account Director

Gallagher; Belfast City District; On-site; Confidential; Full time

Benefits offered by this job

Competitive pay

Benefits program

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher is hiring an Account Director in Northern Ireland to lead client relationships and drive strategic insurance solutions for large enterprises. You will work with a proactive team to deliver tailored risk management and insurance programs, leveraging cross-sell opportunities and Gallagher’s global reach.

You will guide senior clients, coordinate with account handlers and brokers, and ensure compliance and high-quality service delivery in a dynamic, collaborative culture with strong

Qualifications

• Proven experience in a similar Account Director role.
• Chartered / professional qualification (Dip CII/Cert CII) or working towards.
• Strong knowledge of general insurance products and the London Market/Lloyd’s.
• Excellent client service, accuracy, and relationship-building.

Responsibilities

• Develop and manage strong client relationships and lead strategic discussions.
• Identify cross-sell opportunities to grow revenue within enterprise accounts.
• Lead a high-performing branch-facing team and collaborate with brokers and handlers.
• Ensure governance, compliance, and timely service delivery to clients.

Skills

Client relationships

Negotiation

Communication

Leadership

Education

Dip CII / Cert CII

Tools

PRISM

Broker platforms

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Are you a motivated and ambitious insurance professional looking to take your career to the next level in the insurance industry? Gallagher’s Commercial Broking Division is seeking a talented Account Director to join our vibrant and self-sufficient team in Northern Ireland. This is an exciting opportunity to work with a global leader in insurance and risk management, delivering bespoke solutions to large enterprises and multinationals while advancing your career in a supportive and proactive environment. You’ll be joining a dynamic and self-sufficient branch that prides itself on its in‑house claims and broking expertise, ensuring a seamless and efficient service for our clients. With a proactive and energetic team culture, supported by a strong network of skilled Business Development Executives, you’ll have all the tools, resources, and backing you need to succeed. This is your chance to represent a trusted name in the industry, build meaningful client relationships, and make a real impact in a branch that values collaboration, innovation, and excellence. Our welcoming culture, commitment to professional development, and the opportunity to work with experienced Insurance Professionals make this a role not to be missed!

How You’ll Make An Impact

• Support Branch Priorities: Actively contribute to the Edinburgh branch’s business objectives and regional goals, ensuring alignment with Gallagher’s broader strategy.
• Client Relationship Management: Build and nurture strong relationships with clients, prospects, and introducers, delivering tailored insurance and risk management solutions.
• Revenue Growth: Identify opportunities to cross-sell additional lines of insurance and Gallagher products/services, driving revenue growth within the Edinburgh market.
• PRISM Utilisation: Conduct timely and effective PRISMs to maximise opportunities and ensure client needs are fully understood and addressed.
• New Business Development: Develop and manage a robust sales pipeline, identifying and pursuing new business opportunities.
• Client Information Management: Maintain accurate and up-to-date client records and sales plans, ensuring seamless service delivery.
• High-Quality Service Delivery: Provide consistent, high-quality service aligned with Gallagher’s operational standards and practices.
• Market Expertise: Advise clients on current insurance market trends.
• Negotiation: Work closely with insurers to secure terms that align with client requirements, leveraging strong negotiation skills.
• Workload Management: Effectively manage your workload to ensure timely placement and service delivery, meeting client deadlines.
• Forecasting: Provide realistic plans and forecasts on client performance, supporting branch and regional planning.
• Commercial Opportunities: Proactively seek out partnerships and commercial opportunities to enhance Gallagher’s presence in Edinburgh.
• Collaboration: Partner with Account Handlers and Brokers to negotiate terms and conditions, ensuring optimal outcomes for clients.
• Compliance: Adhere to internal policies, procedures, and regulatory requirements, ensuring good governance and putting clients at the heart of the business.

About You

• You have proven experience within a similar role.
• You’re working towards or hold a Chartered Insurance Institute qualification (Dip CII/Cert CII).
• You have a strong understanding of general insurance products, services, and classes of insurance, as well as knowledge of the London Market, Lloyd’s, and the wider industry.
• You’re detail-oriented, with excellent administrative skills and a focus on accuracy.
• You’re passionate about delivering outstanding client service and building lasting relationships.
• You’re proactive and driven, with exceptional communication and interpersonal skills.
• You’re eligible to work in the UK and are open to travel as required.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).