Account Development Manager

Progress Rail; Carcroft; On-site; GBP 40,000 - 60,000; Full time

Job summary

Progress Rail Locomotive Europe Ltd is seeking an Account Development Manager to drive sales and cultivate customer relationships across the rail sector. You will act as the link between customer needs and the company, coordinating with other departments to deliver value and exceptional service.

The role requires significant rail industry and sales experience, plus a full UK driving licence. Regular travel across the UK and Europe, with occasional out-of-hours work, is expected.

Qualifications

• Significant rail industry experience.
• Significant experience of sales, marketing, account management and business development.
• Full UK driving licence.

Responsibilities

• Effectively manage customer relationships, promptly respond to queries, ensure promises are kept & manage expectations.
• Interact & communicate with the customer on a regular basis to monitor contract performance, identify new opportunities & feedback market intelligence back into the business.
• Proactively conduct strategic account reviews with all assigned customers on a regular basis.
• Input on the price strategy & structure for each customer.
• Effectively solve problems & manage risk to ensure achievement of targets.
• Manage conflict & conduct effective negotiations & sales strategies which minimise risk to the business.
• Seek out & target new customers & new sales opportunities.
• Coordinate sales Operations with departments/divisions of the company.
• Produce monthly forecasting data for each customer within remit.
• Regular travel across the UK & Europe, including overnight stays & occasional out of hours work as and when required.

Skills

Rail industry experience

Sales experience

Account management

Business development

Full UK driving licence

IT literate

CRM software

Tools

CRM software

Job description

ACCOUNT DEVELOPMENT MANAGER

DONCASTER, CARCROFT

COMPETITIVE SALARY

Progress Rail Locomotive Europe Ltd are seeking an accomplished Account Development Manager to join our Sales team. Our ideal candidate will be able to demonstrate significant experience generating and cultivating sales and customer relations in the rail or a similar industry.

As an Account Development Manager you will play a pivotal role in nurturing and developing client relationships, you will be the link between the customer and the company, immersing yourself with the customer to explore their needs and create valuable solutions. Then work with colleagues across the business to ensure those needs are met and that the customer receives excellent customer care and service.

YOUR DUTIES AS AN ACCOUNT DEVELOPMENT MANAGER:

• Effectively manage customer relationships, promptly respond to queries, ensure promises are kept & manage expectations.
• Interact & communicate with the customer on a regular basis to monitor contract performance, identify new opportunities & feedback market intelligence back into the business.
• Proactively conduct strategic account reviews with all assigned customers on a regular basis.
• Input on the price strategy & structure for each customer.
• Effectively solve problems & manage risk to ensure achievement of targets.
• Manage conflict & conduct effective negotiations & sales strategies which minimise risk to the business.
• Seek out & target new customers & new sales opportunities.
• Coordinate sales Operations with departments/divisions of the company.
• Maintain excellent awareness of the industry to identify opportunities for the business.
• Produce monthly forecasting data for each customer within remit.
• Regular travel across the UK & Europe, including overnight stays & occasional out of hours work as and when required.

YOUR SKILLS AS AN ACCOUNT DEVELOPMENT MANAGER:

• Significant rail industry experience.
• Significant experience of sales, Marketing, Account Management and Business Development.
• Full UK driving licence.
• Friendly & engaging, able to create & cultivate business networks.
• Customer-oriented & proactive, consultative approach, competent at identifying issues & proposing solutions.
• Hands on approach to problem solving, using initiative & available resource to generate recommendations.
• Ability to present analytical & insightful recommendations, generate proposals that meet the customers needs & to identify & convert cross sell opportunities.
• Excellent communicator, capable of influencing others & demonstrates exceptional diplomacy skills. Willing & able to be tenacious, when necessary, while maintaining effective working relationships.
• Self-starter, willing to take accountability for own areas of responsibility & work under own initiative.
• Excellent organisational & time management skills.
• Ability to work under pressure & to tight deadlines.
• Team player, willing to positively contribute through demonstrating and sharing ideas & best practice.
• IT literate.

About the Company

Progress Rail Locomotive is a subsidiary of Caterpillar, specialised in manufacturing, maintaining and overhauling diesel-electric locomotives across the world. For more than half a century,Progress Rail Locomotive has hauled freight and passengers, powered ships, and generated electricity for over 100 countries around the globe. Becoming a part of the Progress Rail team means becoming a part of a challenging and bright future in our global marketplace.

Equal Opportunities statement

Progress Rail is an equal opportunity employer and welcomes applications from all sections of the community. If you require any assistance with the hiring process, please reach out to Natalie Jarvie, HR Advisor to discuss